Search the 9 jobs at Cass Information Systems

The Implementation Coordinator position involves executing QA testing and test plans related to client implementations. Responsibilities include reviewing requirement documents, performing QA tests, analyzing data sets, and reporting issues. Knowledge requirements include experience with relational databases, SQL queries, Microsoft applications, and strong communication and troubleshooting skills. Bachelor's degree in business administration or equivalent experience is required.

Independently process and respond to routine questions, analyze issues, develop customer relationships, drive process improvement, and promote web-based services. Requires organizational skills, time management, communication skills, and customer relations experience. Bachelor's degree in business administration or related field preferred.

The Project Manager is responsible for the deployment of solutions to meet the needs and requirements of Cass Telecom customers. This position provides business consulting for both pre and post sales activities utilizing repeatable processes to implement an efficient transition of customers to Cass services and applications.

The Client Success Manager is responsible for developing positive relationships with clients to maximize satisfaction and engagement. They focus on expanding business relationships, increasing revenue, and ensuring a high level of service awareness. This role involves managing client relationships, executing business development strategies, and promoting client satisfaction through effective communication and engagement.

Develop and execute test plans, understand IT architecture, implement coding standards, keep up with technology trends, and maintain knowledge of data privacy practices.

Client Account Manager responsible for managing client accounts, developing relationships, achieving account growth, providing guidance to internal staff, and ensuring client utilization of services.

The Mailroom Associate is responsible for extracting, sorting, reviewing utility invoices, and maintaining procedures in a fast-paced mailroom production line environment. Additionally, the Associate performs other duties as needed or assigned.

The Associate Client Account Manager is responsible for managing mid-tier client accounts, developing working relationships, achieving account growth, and facilitating client utilization of services and products. This role also involves providing support to internal staff and guiding client account representatives on daily needs and inquiries.

Independently processes and responds to customer inquiries, analyzes issues, and fosters productive customer relationships. Focuses on improving account standing and promoting web-based services. Requires strong communication skills and organizational abilities under pressure.