Search the 5 jobs at BillGO

Designs and develops software solutions for BillGO's Bill Pay products with a focus on performance at scale and security. Collaborates with cross-functional teams to deliver features and improvements, troubleshoots production issues, and ensures compliance with regulatory standards. Mentors junior developers and stays updated on latest technologies.

The Support Specialist at BillGO is responsible for providing exceptional customer support by answering phone calls, live chats, and emails, assisting with payments, and onboarding new customers. They also work closely with other teams to improve the customer experience and uphold KPI delivery. The ideal candidate is a clear communicator, problem solver, and team player.

Lead a team of Technical Risk Analysts to provide bill pay fraud strategy and analytics solutions, design and test fraud detection strategies, develop reporting dashboards, mentor team members, and manage people. Analyze data, create dashboards, track risk systems performance, provide technical support, extract data from multiple sources, and work on risk system enhancements.

The Account Director is responsible for managing all aspects of a client's business, providing exceptional client experience, and increasing customer satisfaction. Key responsibilities include setting goals, serving as the point of contact for customers, generating new business, maintaining customer relationships, resolving issues, and managing data for insights. This position requires 3-5 years of account management experience in the financial services industry.

The Inside Sales Specialist position requires cold calling, outbound sales, problem-solving, continuous learning, and collaboration skills. Responsibilities include conducting information sessions, processing enrollments, and providing guidance to customers. The role also involves data entry, customer qualification, and handling inquiries.