Search the 37 jobs at Beyond Finance

As a Bilingual Client Retention Specialist, you will educate and assist clients facing financial hardship, deescalate upset clients, navigate CRM system, analyze client's financial situation, develop customized solutions, and meet retention goals.

Negotiations Specialist at Beyond Finance responsible for negotiating delinquent accounts and assisting clients in becoming debt-free. Requires strong communication skills, ability to work in a fast-paced environment, and a passion for helping people. Bachelor's degree in a relevant field preferred.

As a Bilingual Inside Sales Representative, you will consult with prospective customers about debt relief options to help pay off their consumer debt and get them started on the path toward financial freedom. You will foster trust by educating them on our program using a consultative approach. This is a full-time role (40hrs/week) that requires weekend availability.

Engage prospective consumers who have requested information regarding debt consolidation options and guide them towards the best solution. Assess financial situations, build rapport, and ensure compliance standards. Base pay with uncapped monthly commission.

As a Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care. This role requires strong communication skills, active listening, and the ability to proactively resolve client issues. The position is remote and involves working weekends and evenings.

As a Bilingual Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients in financial hardship programs. Your role involves providing exceptional customer service, analyzing and resolving client issues, and maintaining positive client relationships. Fluency in Spanish is required, along with technical proficiency in CRM systems. This is a remote position with weekend and evening shifts.

The Copywriter at Beyond Finance will be responsible for writing compelling copy that boosts engagement and improves acquisition and retention campaigns. They will work closely with marketers, designers, and product managers to develop website content, create emails, write ad copy, and assist with conversion optimization projects.

Seeking a Workforce Management Analyst with experience in managing calls across contact centers. Responsibilities include updating profiles, preparing reports, analyzing historical data, generating staffing requirements, building schedules, and automating reporting. Requires 3+ years in a contact center environment and proficiency in Microsoft Excel.

This entry-level Communications Specialist role at Beyond Finance involves supporting internal and external communications functions, creating website content, assisting with media outreach, tracking metrics, and engaging employees across multiple channels.

The Business Operations Analyst at Beyond Finance will optimize business stakeholder experience, monitor operational performance, refine dashboards, extract and analyze data, and implement quality control processes. They will collaborate with stakeholders and work on ad-hoc projects.

Beyond Finance is seeking a Negotiations Support Administrator to perform administrative tasks within the Negotiations Department, managing client accounts, communications, and document management. This role requires high attention to detail, multitasking skills, and proficiency in Microsoft Excel. High School diploma is required, and previous debt consolidation experience is a plus.

The Bulk Negotiations Specialist at Beyond Finance plays a key role in negotiating delinquent accounts for clients, building relationships with external partners, and managing account queues efficiently. This position requires strong communication skills, time management, and a passion for helping people.

Seeking an IT Support Specialist to provide strategic and innovative support solutions to increase efficiency, reliability, and integration of services and operations at Beyond Finance. Responsibilities include handling support for operations users, designing and maintaining IT infrastructure, troubleshooting technical issues, managing incidents, and more.

Seeking a Genesys PureCloud Architect at Beyond Finance to provide strategic, innovative, and cost-effective solutions for Call Center Technology. Responsibilities include architecting solutions, scripting API calls, leading call center design and support, and optimizing dialer operations.

Seeking a Production Support Engineer to provide strategic support solutions for efficiency and reliability of services. Handle Tier III support, investigate and debug production issues, collaborate with tech teams, and drive product improvements. Requires 5+ years of experience in cloud computing, database, and support engineering, familiarity with Ruby and JavaScript, AWS services, and excellent communication skills.

Looking for an experienced Workforce Management Director to oversee forecasting, planning, staffing optimization, and reporting for a Sales Call Center. Must have strong analytical skills, leadership experience, and proficiency in Excel and BI tools. Responsibilities include managing staffing decisions, implementing technology for data-driven decisions, analyzing performance, engaging with senior leadership, and developing operational reporting.

The Lead Data Warehouse Engineer will be responsible for developing and maintaining data models, ensuring adherence to best practices and standards, and collaborating with other teams to provide data in an easy-to-use manner. They should have strong skills in SQL, data modeling, and experience with cloud analytics platforms.

As a Lead Software Engineer, you will be responsible for driving decisions for greenfield projects and designing and building our internal-facing API's, back end processing, and third-party integrations. You will work closely with the leadership team to guide technology and product decisions. We are looking for someone with expertise in Ruby on Rails development, API building and consumption, database design, and troubleshooting production issues. Clear communication, mentorship skills, and the ability to give well-crafted constructive feedback are essential.

The Senior Analyst, Marketing Analytics will conduct analyses focused on optimizing and understanding marketing performance, sales effectiveness, client retention, and lifetime customer value. The role will collaborate cross-functionally with marketing, operations, product, and sales to deliver actionable insights that help meet company goals.

The Manager of Marketing Analytics will conduct analyses to optimize marketing performance, sales effectiveness, client retention, and customer value. They will collaborate with various teams to deliver actionable insights and present recommendations. The ideal candidate will have strong data skills including SQL and Excel.