AssuranceAmerica
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The Customer Solutions Specialist I is the first contact for customers handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and other corporate subjects. This entry-level position requires delivering excellent customer service, moderate technical competence, and phone presence.
The Senior Support Engineer will play a pivotal role in providing technical expertise, troubleshooting assistance, and proactive support to our associates. Responsibilities include serving as the primary point of contact for escalated technical support issues, collaborating with cross-functional teams, providing technical guidance to junior support engineers, maintaining knowledge of company products, documenting support processes, identifying process improvement opportunities, participating in on-call rotations, and supporting associates with technical issues.
The Sales UX Data Analyst at AssuranceAmerica will create sales performance reports and analyses, drive insights from data, work with various teams, and provide strategic recommendations to enhance business performance.
Seeking a Software Developer to join a growing team at AssuranceAmerica, responsible for developing, testing, and maintaining software applications. The role involves collaborating with business partners, writing clean code, participating in code reviews, troubleshooting issues, and staying updated with emerging technologies. Requires a Bachelor's degree in computer science or equivalent experience and 4-8 years of proven experience as an Applications Developer.
The SIU Analyst at AssuranceAmerica plays a crucial role in identifying and investigating potentially fraudulent activities related to insurance claims. They work closely with various departments to gather evidence, analyze data, and make recommendations for further action. This role requires critical thinking, attention to detail, and the ability to piece together disparate bits of information to reveal the truth.
Seeking a talented Marketing Specialist to create compelling content across various marketing channels, collaborate with teams to develop strategies, and drive customer engagement. Responsibilities include content creation, SEO optimization, performance analysis, and staying updated on marketing trends.
The Customer Solutions Specialist I will be the first point of contact for customers, handling inbound calls related to underwriting and billing issues. The ideal candidate should have a passion for delivering excellent customer service and some level of technical competence.