Appcues

Appcues

Boston, Massachusetts
116 Total Employees
Year Founded: 2013

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Benefits at Appcues

Financial + Retirement

401(K)

Company equity

Office Perks

Company-sponsored outings

Home-office stipend for remote employees

We offer a $1000 home office stipend and an additional $500 annual budget for extra work-related technology.

Health Insurance + Wellness

Dental insurance

Flexible Spending Account (FSA)

Health insurance

Vision insurance

Culture

Volunteer in local community

Flexible work schedule

Partners with nonprofits

Remote work program

Our remote work program includes work from home Full-time remote for all positions.

Team based strategic planning

OKR operational model

Child Care + Parental Leave

Generous parental leave

Professional Development

Job training & conferences

Every employee at Appcues gets an annual Professional Development budget alongside an annual tech budget to help you be successful!

Lunch and learns

Appcues hosts lunch and learn meetings on occasion.

Vacation + Time Off

Paid holidays

Unlimited vacation policy

Diversity

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Search the 2 jobs at Appcues

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Manage a large portfolio of customers, focus on adoption, retention, expansion, and advocacy. Collaborate with various teams to ensure customer success and growth. Analyze data to create engagement strategies and mitigate churn risk.
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Support Specialist position at Appcues focusing on providing excellent customer support, training sessions, and collaborating with internal teams to ensure customer satisfaction and retention. Fully remote role with a strong emphasis on customer empathy and proactive support.