Search the 19 jobs at Anthology

Provide technical support and exceptional customer service in a virtual contact center environment for a global EdTech ecosystem, supporting over 150 million users in 80 countries. Handle medium to complex technical issues and multiple customer support channels. Ensure one-call resolution and maintain a favorable company image.

As a Senior Technical Support Advisor, you will provide technical support and exceptional service to customers in a virtual contact center environment. Responsibilities include addressing customer needs, troubleshooting technical issues, and documenting information. Required skills include computer/internet proficiency, strong technical acumen, customer focus, and excellent communication skills.

Senior Technical Support Advisor for a global EdTech ecosystem company offering remote work opportunities. Responsibilities include providing exceptional technical support through various channels, troubleshooting technical issues, and documenting information. Requires strong customer service skills, technical acumen, and computer/internet savvy. Full-time position with flexible schedules.

The Senior Technical Support Advisor will provide technical support to customers in a virtual contact center environment. Responsibilities include assisting customers with account issues, resolving technical issues, and providing exceptional service through various channels. The ideal candidate is computer/internet savvy, has strong technical acumen, and excellent communication skills.

Senior Technical Support Advisor providing technical support through various channels and assisting customers with account issues. Requires computer/internet proficiency, strong technical acumen, and customer-focused mindset.

Senior Customer Service Advisor - Technical Support position with a focus on providing exceptional customer service and technical support for MacBook and Personal Computers. Responsible for handling high-volume calls, email, and web tickets to resolve technical issues and enhance client relationships in a remote work environment.

Senior Technical Support Advisor position at Anthology, offering remote work opportunities in North Carolina. Responsibilities include providing technical support to customers through various channels and resolving technical issues efficiently. Ideal candidate is computer/internet savvy, with strong problem-solving skills and customer-focused mindset.

As a Senior Technical Support Advisor, the primary responsibilities include providing exceptional customer service in a virtual contact center environment. Key tasks involve troubleshooting technical issues, handling customer inquiries through various channels, and documenting information accurately. The ideal candidate should possess strong technical acumen, excellent communication skills, and the ability to work effectively in a team setting.

Hiring a Senior Technical Support Advisor to provide exceptional service and technical support to customers in a virtual contact center environment. Responsibilities include assisting customers with account issues, troubleshooting technical issues, and maintaining a high level of customer satisfaction. Requires strong technical acumen, customer-focused mindset, and excellent communication skills.

Senior Customer Service Advisor providing technical support for a global EdTech ecosystem, focusing on IT Help Desk and Student Lifecycle Management services. Responsibilities include providing exceptional customer service, troubleshooting technical issues, and documenting information. Remote work opportunity with a focus on customer support through various channels like phone calls, chats, and emails.

Hiring for a technical support position in a virtual contact center network to assist customers with account issues and provide exceptional service. Responsibilities include resolving technical issues through phone calls, chats, and email, documenting information, and promoting company objectives.

Senior Technical Support Advisor position at Anthology offering remote work from home opportunities in North Carolina. Responsibilities include providing exceptional customer service through various channels, troubleshooting technical issues, and documenting information. Required skills include computer/internet savviness, strong technical acumen, and customer-focused mindset.

Anthology is hiring a Senior Technical Support Advisor to provide exceptional technical support in a virtual contact center environment. Responsibilities include assisting customers with account issues, providing quality service, troubleshooting technical issues, and delivering support through various channels. The ideal candidate should be computer/internet savvy, possess strong technical acumen, and have excellent customer service skills.

As a Senior Technical Support Advisor, you will provide technical support in a virtual contact center environment, assisting customers with account issues and delivering exceptional service. You will troubleshoot medium to complex technical issues and resolve them efficiently. The role involves working full-time in a structured environment, handling high-volume calls, chats, emails, and web tickets. Strong technical acumen, customer focus, and excellent communication skills are essential for success in this role.

Senior Technical Support Advisor role providing technical support in a virtual contact center environment, assisting customers with account issues, demonstrating empathy, and resolving technical issues. Requires computer/Internet savvy, strong technical acumen, and expertise in supporting MacBook and Personal Computers.

The Senior Technical Support Advisor at Anthology will provide exceptional technical support to customers in a virtual contact center environment. Responsibilities include resolving product, service, and technical issues through various channels, documenting information, and promoting company objectives. The candidate must be computer/internet savvy, have strong technical acumen, and excellent customer service skills. Full-time availability is required, with expertise in supporting MacBook and Personal Computers.

Senior Technical Support Advisor position at Anthology offering remote work opportunities. Responsibilities include providing technical support to customers through various channels, troubleshooting technical issues, and maintaining customer relationships. Required skills include computer/internet proficiency, technical acumen, customer focus, and strong communication skills.

The Senior Technical Support Advisor will provide technical support and exceptional service to customers in a virtual contact center environment. Responsibilities include troubleshooting technical issues, assisting customers through various channels, and maintaining customer relationships. Required skills include computer proficiency, technical acumen, strong communication, and customer-focused mindset.

Anthology is hiring a Senior Technical Support Advisor to support customers with account issues and provide exceptional service. Responsibilities include resolving technical issues, providing support through various channels, and maintaining a positive image of the company. The ideal candidate is computer/internet savvy, customer-focused, and has strong technical acumen and communication skills.