Search the 16 jobs at PartnerHero

Join PartnerHero's Customer Support team in the Philippines to provide exceptional customer service via various channels, analyze customer issues, and refer to premade scripts. Full-time employment with competitive compensation and benefits. Requires excellent English skills and ability to thrive in a dynamic environment.

Customer Support Specialist II providing omnichannel support (email, chat, phone, social media) for PartnerHero. Responsibilities include handling customer support tickets, interacting with delivery platforms, and providing feedback to improve customer experience. Full-time, hybrid work in Taguig, Philippines.

The Training Specialist will design and conduct training programs to boost employees' workplace performance, support onboarding, and enhance competencies. Responsibilities include creating training courses, communicating complex concepts, maintaining training materials, and conducting evaluations.

Team Lead at PartnerHero responsible for facilitating successful operations for the programs they support by leading a team, providing feedback, conducting meetings, developing action plans, training associates, and monitoring performance levels.

The Team Lead at PartnerHero in South Africa facilitates successful operations for the programs they support by directly leading a team of associates and helping to optimize the team's contribution to the partner's operations. Responsibilities include providing feedback, attending meetings, conducting 1:1s, training team members, monitoring production levels, and participating in the hiring process. The role emphasizes leadership, organization, and strong collaboration skills.

Join PartnerHero as a Customer Support Specialist. Provide customer service through various channels and work both in the office and remotely. Receive paid training and enjoy a supportive company culture.

Design and conduct training programs to enhance employee performance and achieve training goals for partners. Responsible for creating interactive training courses, maintaining curriculum, and evaluating training effectiveness. Must have 3+ years of BPO training experience and be proficient in Learning Management Systems.

The Blended Training Specialist will be responsible for designing and conducting training programs to enhance the competencies of associates, supporting onboarding, and achieving training goals. Responsibilities include creating interactive training courses, revising and updating training materials, and conducting training evaluations.

Providing excellent customer service via email support by troubleshooting, reading comprehension, and problem-solving. Tracking common customer issues and sharing insights with partners. Analyzing recurring issues to improve business processes. Working independently and collaboratively to support customers.

Content Moderator responsible for ensuring a safe and enjoyable user experience on a social media platform by verifying user actions, overseeing ID verification processes, and maintaining compliance with policies. Requires strong computer navigation and organizational skills, attention to detail, and comfort with adult content. Full-time employment with competitive compensation and benefits package.

Mid-Level Automation Engineer with a background in front-end development, responsible for developing and executing automated tests for web and mobile applications to ensure quality standards.

As a Customer Support Specialist at PartnerHero, you will provide exceptional customer service via email, chat, and phone, ensuring great customer experiences. You will analyze customer issues, refer to premade scripts, and handle high volumes of interactions. Strong English skills, adaptability, and conflict resolution abilities are essential for this hybrid role in Tegucigalpa, with 2 days in office.

The Customer Support Specialist at PartnerHero in San Pedro Sula will provide exceptional customer service via various channels, analyze customer issues, and ensure great customer service experiences. This hybrid role requires 2 days in the office and offers competitive salary, benefits, and training opportunities.

Seeking a motivated German Technical Support Associate to provide customer support in the Medical Field for a partner passionate about democratizing healthcare. Responsibilities include providing excellent customer service via email, chat, and phone, troubleshooting customer problems, analyzing issues, and qualifying leads to sales. Strong communication, problem-solving, and multitasking skills are required. Knowledge of Ultrasound and medical imaging is a plus.

Seeking a highly skilled Senior Operations Manager with experience in Business Process Outsourcing (BPO) to manage supervisors and agents, optimize processes, and ensure exceptional service delivery. Responsibilities include overseeing program operations, mentoring staff, and participating in Quarterly Business Reviews.

Looking for a motivated German Technical Support Associate to provide customer service in the medical field, with a focus on healthcare and medical imaging. Responsibilities include communication via email, chat, and phone, troubleshooting customer issues, creating insight reports, pre-sales support, and assisting with the payment process. Candidates should have excellent English and German communication skills, be adaptable to rapid changes, and possess knowledge about ultrasound and medical imaging.