Search the 7 jobs at Helpware

The Digital Marketing Specialist will be responsible for managing client cases within Salesforce CRM, updating ad offers, providing activity reporting, training new team members, and other related tasks. Strong written and communication skills in English, experience in CRM systems, and working knowledge of Google Campaign Manager are required.

Looking for a Spanish Customer Support Representative to provide top-notch customer service through various channels and handle customer inquiries in a friendly and informative manner. Responsibilities include solving customer problems, advising on various issues, and maintaining performance metrics at a high level. Ideal candidate is eager to work in a multicultural environment, has excellent Spanish and English communication skills, and is willing to work late shifts and weekends.

Looking for a Tier 2 Technical Support Engineer with 3-5 years of experience to handle technical queries and issues for a software client. Must have strong troubleshooting skills, knowledge of industry concepts, and excellent communication abilities.

Provide customer support for website users, handle complaints, follow communication procedures, and interact with customers through various channels.

Provide customer support for website users, handle complaints, communicate through various channels, maintain records, and assist with other tasks assigned by managers.

Passionate customer service representative responsible for delivering personalized and memorable experiences to clients and customers via phone, chat, and email. Tasks include addressing customer concerns, learning new workflows, and other necessary duties. Requires 6-12 months retail experience, fluency in English, critical thinking skills, and knowledge of women's retail, return processing, and order management. Experience with luxury brands, ERP systems, and Reamaze/Shopify Plus is a plus.

The Content Writer and Editorial Transcriber role involves verifying, editing, summarizing, and publishing review content. The ideal candidate should have strong editorial judgment, time management skills, and experience in editing, copywriting, and transcription.