Search the 47 jobs at AHEAD

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Responsible for managing client engagement projects, guiding work efforts, and acting as a liaison between the client and delivery team. Focus on successful project delivery and identifying client needs and relationships. Requires approval from management for significant program changes.

The Technical Account Manager is responsible for leading clients through their IT transformation journey, developing IT strategy, conducting risk analysis, and acting as a technical advisor during business reviews. They also assist with technical reporting and client conversations, budgeting, and identifying opportunities for expanding services in existing accounts.

Serving as a technical thought leader and SME for Modern Apps & Platform Engineering, designing and implementing complex solutions, mentoring engineers, and collaborating with technical communities.

Seeking a skilled Senior Endpoint Management Engineer to design, implement, and maintain endpoint solutions. Responsibilities include endpoint security, configuration management, and technology adoption. Requires expertise in Intune, SCCM, JAMF, and 8+ years of experience in a large-scale enterprise environment.

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Responsible for managing client engagements, leading technical project teams, and driving business development. Also involved in practice development and thought leadership within the company. Requires approval from management for significant program changes.

The Client Solutions Architect at AHEAD will be responsible for engaging with customers to understand their business challenges and introduce solutions from the Digital Solutions Group portfolio. They will collaborate with account teams, drive sales campaigns, create awareness of services, and work with key partners to modernize app and data initiatives.

The Senior Desktop Support Engineer at AHEAD serves as the primary point of contact for end users, providing technical assistance for hardware and software issues. Responsibilities include troubleshooting incidents, supporting desktop applications, and maintaining office technology. The ideal candidate should have strong technical support skills and experience with Microsoft 365, Windows, macOS, and various support tools.

Seasoned customer facing consultant with leadership skills directing a diverse team of advisory and delivery talent, focusing on client delivery, business development, and practice development & thought leadership. Responsible for facilitating strategy workshops, leading technical project teams, driving project objectives, and nurturing client relationships. Also involved in business development pursuits, representing service offerings, and developing consulting and deployment services. Acts as a technology thought leader and maintains a broad knowledge of industry trends.

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Provides onsite, hands-on client engagement management which involves the day-to-day running of a client engagement.

The Senior Pre Sales Technical Architect assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. They are expected to have deep knowledge across Enterprise Cloud Framework, including Cloud Management, Operations, Security, Datacenter Infrastructure, and Public Cloud.

The Senior Pre Sales Technical Architect assists AHEAD Client Directors through formal technical presentations and technical design assistance of AHEAD’s solution and service offerings to existing and prospective clients. Responsibilities include being a thought leader, designing, architecting, and consulting for clients, as well as building relationships and industry credibility.

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent, providing strategic solutions to clients, managing client engagements, and exploring additional client needs. Responsibilities include client delivery, business development, and practice development & thought leadership.

The Senior Backup Engineer at AHEAD will support and maintain key IT Operations Infrastructure systems, collaborate with various teams, and ensure the overall health of the IT organization. Responsibilities include daily monitoring of the backup solution, incident management, documentation, performance management, and system administration. Excellent communication skills are essential. Qualifications include extensive experience in enterprise IT infrastructure, familiarity with various backup solutions, customer-facing skills, and in-depth knowledge of backup technologies.

As a Senior Azure Engineer at AHEAD, you will lead, mentor, and ensure the development of solutions using Cloud platforms. You will collaborate with teams, deliver quality solutions, and focus on continuous improvement. This role requires expertise in designing, developing, and deploying integrations with third-party tools.

A Cisco Customer Success Manager at AHEAD supports strategic customer relationships, ensures adoption and consumption of Cisco solutions, drives account growth, and handles event remediation. Responsibilities also include measuring business impact, identifying renewal opportunities, and utilizing Cisco's CX Tools.

The Batch Management Analyst is responsible for providing daily batch management/job scheduling support, database monitoring, and workflow management. They ensure all processes occur on time and escalate issues or delays to the appropriate resources. This is a third-shift overnight role as part of the 24x7 Batch Management Team.

The Client Operations Specialist is responsible for managing the transaction lifecycle from quote to cash, maintaining strong client relationships, assisting in deal structuring, and providing value-added services to assigned accounts.

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Responsibilities include client delivery, business development, and practice development & thought leadership. Qualifications include minimum ten years of experience as a senior IT leader, executive technology consulting experience, and an undergraduate degree in Computer Science or Mathematics.

The Client Operations Specialist at AHEAD is responsible for assisting Client Directors in maintaining client relationships, managing transactions, and ensuring customer satisfaction. This role involves coordinating internal resources, preparing pricing proposals, and developing vendor relationships.

Senior Consultant with over 10 years of experience in executive technology consulting, leading diverse teams in advisory and delivery projects. Skilled in client engagement management, business development, and technology thought leadership. Strong communication, problem-solving, and interpersonal skills with a focus on successful project delivery and client relationships.