Salaries//Technical Support

Technical Support salary in US

Average Base Salary in US

$70,580
$8,440
Additional Cash Compensation
$79,020
Total Compensation
Median: 63,000
Min: $0K
Max: $215K

How Much Does a Technical Support Make in US?

The average salary for a Technical Support in US is $70,580. The average additional cash compensation for a Technical Support in US is $8,440. The average total compensation for a Technical Support in US is $79,020. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in US.

Technical Support
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, Remote and San Francisco.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 60% (68,649)
Dallas-Fort Worth, TX$101,500
+ 32% (68,649)
Colorado, CO$95,000
+ 28% (68,649)
Remote$93,729
+ 27% (68,649)
San Francisco, CA$91,477
+ 25% (68,649)
Madison, WI$78,875
+ 13% (68,649)
New York City, NY$78,029
+ 12% (68,649)
Orange County$75,571
+ 9% (68,649)
Chicago, IL$73,257
+ 6% (68,649)
Greater Denver Area$71,683
+ 4% (68,649)

Technical Support Salary by gender

The average Technical Support salary for women is $71,673 and the average Technical Support salary for men is $81,767.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $97,569. The average salary for <1 year of experience is $59,855.

Technical Support Salary ranges

The most common Technical Support salary in US is between $90k - $100k.

Average Operations salaries in US

Job TitleAverage SalarySalary Range
Customer Support Rep$53,730
Min: $10K
Max: $160K
Operations Associate$61,785
Min: $4K
Max: $181K
Desktop Support$62,436
Min: $31K
Max: $200K
Office Manager$66,077
Min: $7K
Max: $165K
Sales Operations Analyst$70,320
Min: $20K
Max: $215K
Technical Support$70,580
Min: $0K
Max: $215K
Implementation Specialist$80,051
Min: $38K
Max: $235K
Business Analyst$83,326
Min: $3K
Max: $250K
Customer Support Manager$83,655
Min: $0K
Max: $219K
Business Intelligence Analyst$88,028
Min: $10K
Max: $175K
Client Success Manager$89,764
Min: $30K
Max: $250K
Operations Manager$95,377
Min: $38K
Max: $274K
Marketing Operations Manager$96,917
Min: $27K
Max: $220K
Senior Business Analyst$102,342
Min: $60K
Max: $188K
Sales Operations Manager$106,682
Min: $30K
Max: $292K
Director of Customer Success$136,139
Min: $51K
Max: $330K
Director of Operations$141,996
Min: $0K
Max: $350K
Vice President of Care$186,255
Min: $80K
Max: $350K
Vice President of Operations$194,498
Min: $75K
Max: $500K
COO (Chief Operating Officer)$199,959
Min: $0K
Max: $588K
Vice President of Marketing$201,080
Min: $0K
Max: $505K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in US

Skills that affect Technical Support salaries in US

1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1-10 employees, earning $73,476 on average.

Recent Technical Support salaries in US

$72,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$90,000
Yearly Salary
A Tech Support and Knowledge Manager reported a yearly salary of $90,000 with +$5,400 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$65,400
Yearly Salary
A Technical Support Rep, Tier 2 reported a yearly salary of $65,400
1-3 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$128,544
Yearly Salary
A Technical Support, Tier 1 Manager reported a yearly salary of $128,544
3-5 Years of Experience
Female
201-500 Employees
Remote
$50,160
Yearly Salary
A Operations Specialist reported a yearly salary of $50,160
1-3 Years of Experience
Female
11-50 Employees
Boise, ID
$78,500
Yearly Salary
A Enterprise Technical Support Specialist reported a yearly salary of $78,500 with +$7,850 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Greater Denver Area
$56,000
Yearly Salary
A Technical Support Rep reported a yearly salary of $56,000 with +$3,600 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
Remote
$124,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $124,000 with +$41,333 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$13,500 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$148,000
Yearly Salary
A Senior Technical Account Manager reported a yearly salary of $148,000 with +$14,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
Remote