Salaries//Technical Support

Technical Support salary in US

Average Base Salary in US

$70,580
$8,440
Additional Cash Compensation
$79,020
Total Compensation
Median: 63,000
Min: $0K
Max: $215K

How Much Does a Technical Support Make in US?

The average salary for a Technical Support in US is $70,580. The average additional cash compensation for a Technical Support in US is $8,440. The average total compensation for a Technical Support in US is $79,020. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in US.

Technical Support
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best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, Remote and San Francisco.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 60% (68,649)
Dallas-Fort Worth, TX$101,500
+ 32% (68,649)
Colorado, CO$95,000
+ 28% (68,649)
Remote$93,729
+ 27% (68,649)
San Francisco, CA$91,477
+ 25% (68,649)
Madison, WI$78,875
+ 13% (68,649)
New York City, NY$78,029
+ 12% (68,649)
Orange County$75,571
+ 9% (68,649)
Chicago, IL$73,257
+ 6% (68,649)
Greater Denver Area$71,683
+ 4% (68,649)

Technical Support Salary by gender

The average Technical Support salary for women is $71,673 and the average Technical Support salary for men is $81,767.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $97,569. The average salary for <1 year of experience is $59,855.

Technical Support Salary ranges

The most common Technical Support salary in US is between $90k - $100k.

Average Operations salaries in US

Job TitleAverage SalarySalary Range
Customer Support Rep$53,716
Min: $10K
Max: $160K
Operations Associate$61,785
Min: $4K
Max: $181K
Desktop Support$62,476
Min: $31K
Max: $200K
Office Manager$66,077
Min: $7K
Max: $165K
Sales Operations Analyst$70,320
Min: $20K
Max: $215K
Technical Support$70,580
Min: $0K
Max: $215K
Implementation Specialist$79,953
Min: $38K
Max: $235K
Business Analyst$83,339
Min: $3K
Max: $250K
Customer Support Manager$83,655
Min: $0K
Max: $219K
Business Intelligence Analyst$88,047
Min: $10K
Max: $175K
Client Success Manager$89,763
Min: $30K
Max: $250K
Operations Manager$95,400
Min: $38K
Max: $274K
Marketing Operations Manager$96,917
Min: $27K
Max: $220K
Senior Business Analyst$102,342
Min: $60K
Max: $188K
Sales Operations Manager$106,666
Min: $30K
Max: $292K
Director of Customer Success$136,139
Min: $51K
Max: $330K
Director of Operations$141,932
Min: $0K
Max: $350K
Vice President of Care$186,255
Min: $80K
Max: $350K
Vice President of Operations$194,488
Min: $75K
Max: $500K
COO (Chief Operating Officer)$199,959
Min: $0K
Max: $588K
Vice President of Marketing$201,080
Min: $0K
Max: $505K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in US

Skills that affect Technical Support salaries in US

1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1-10 employees, earning $73,476 on average.

Recent Technical Support salaries in US

$72,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$90,000
Yearly Salary
A Tech Support and Knowledge Manager reported a yearly salary of $90,000 with +$5,400 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$65,400
Yearly Salary
A Technical Support Rep, Tier 2 reported a yearly salary of $65,400
1-3 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$128,544
Yearly Salary
A Technical Support, Tier 1 Manager reported a yearly salary of $128,544
3-5 Years of Experience
Female
201-500 Employees
Remote
$50,160
Yearly Salary
A Operations Specialist reported a yearly salary of $50,160
1-3 Years of Experience
Female
11-50 Employees
Boise, ID
$78,500
Yearly Salary
A Enterprise Technical Support Specialist reported a yearly salary of $78,500 with +$7,850 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Greater Denver Area
$56,000
Yearly Salary
A Technical Support Rep reported a yearly salary of $56,000 with +$3,600 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
Remote
$124,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $124,000 with +$41,333 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$13,500 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$148,000
Yearly Salary
A Senior Technical Account Manager reported a yearly salary of $148,000 with +$14,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
Remote