Technical Support salary in Raleigh-Durham, NC
Average Base Salary in Raleigh-Durham, NC
How Much Does a Technical Support Make in Raleigh-Durham, NC?
The average salary for a Technical Support in Raleigh-Durham, NC is $65,125. The average additional cash compensation for a Technical Support in Raleigh-Durham, NC is $3,200. The average total compensation for a Technical Support in Raleigh-Durham, NC is $68,325. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Raleigh-Durham, NC.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in Raleigh-Durham, NC
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $55,556 | Min: $40K Max: $76K |
| Operations Associate | $56,111 | Min: $45K Max: $72K |
| Desktop Support | $59,571 | Min: $49K Max: $79K |
| Office Manager | $63,250 | Min: $50K Max: $80K |
| Sales Operations Analyst | $63,889 | Min: $60K Max: $70K |
| Technical Support | $65,125 | Min: $55K Max: $73K |
| Business Analyst | $72,778 | Min: $65K Max: $80K |
| Marketing Operations Manager | $82,000 | Min: $52K Max: $95K |
| Customer Support Manager | $82,714 | Min: $70K Max: $123K |
| Client Success Manager | $84,580 | Min: $75K Max: $101K |
| Business Intelligence Analyst | $90,111 | Min: $80K Max: $111K |
| Operations Manager | $90,222 | Min: $72K Max: $150K |
| Senior Business Analyst | $95,600 | Min: $78K Max: $133K |
| Implementation Specialist | $104,286 | Min: $65K Max: $125K |
| Sales Operations Manager | $107,222 | Min: $95K Max: $135K |
| Director of Customer Success | $139,818 | Min: $115K Max: $201K |
| Director of Operations | $157,250 | Min: $125K Max: $265K |
| Vice President of Operations | $177,286 | Min: $173K Max: $185K |
| COO (Chief Operating Officer) | $178,667 | Min: $125K Max: $204K |
| Vice President of Care | $181,143 | Min: $173K Max: $210K |
| Vice President of Marketing | $214,571 | Min: $175K Max: $284K |
FAQ
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.