Salaries//New York City, NY//Director of Customer Success

Director of Customer Success salary in New York City, NY

Average Base Salary in New York City, NY

$145,300
$29,958
Additional Cash Compensation
$175,258
Total Compensation
Median: 139,966
Min: $112K
Max: $212K

How Much Does a Director of Customer Success Make in New York City, NY?

The average salary for a Director of Customer Success in New York City, NY is $145,300. The average additional cash compensation for a Director of Customer Success in New York City, NY is $29,958. The average total compensation for a Director of Customer Success in New York City, NY is $175,258. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in New York City, NY.

Director of Customer Success
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

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Salary Insights

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $150,321 and the average Director of Customer Success salary for men is $141,731.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $163,526.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in New York City, NY is between $80k - $90k.

Average Operations salaries in New York City, NY

Job TitleAverage SalarySalary Range
Customer Support Rep$64,560
Min: $37K
Max: $130K
Office Manager$70,220
Min: $41K
Max: $165K
Operations Associate$72,501
Min: $40K
Max: $180K
Sales Operations Analyst$73,989
Min: $55K
Max: $140K
Technical Support$78,029
Min: $43K
Max: $169K
Desktop Support$80,050
Min: $44K
Max: $200K
Customer Support Manager$87,332
Min: $45K
Max: $140K
Business Analyst$89,295
Min: $73K
Max: $134K
Implementation Specialist$90,679
Min: $53K
Max: $161K
Business Intelligence Analyst$94,838
Min: $74K
Max: $134K
Client Success Manager$102,476
Min: $66K
Max: $176K
Operations Manager$104,642
Min: $56K
Max: $179K
Marketing Operations Manager$105,000
Min: $67K
Max: $220K
Senior Business Analyst$108,391
Min: $91K
Max: $147K
Sales Operations Manager$115,845
Min: $91K
Max: $154K
Director of Operations$137,230
Min: $55K
Max: $300K
Director of Customer Success$145,300
Min: $112K
Max: $212K
Vice President of Operations$195,265
Min: $125K
Max: $350K
Vice President of Care$199,182
Min: $160K
Max: $260K
Vice President of Marketing$216,589
Min: $147K
Max: $385K
COO (Chief Operating Officer)$227,834
Min: $95K
Max: $588K

Career Info

Director of Customer Success jobs in New York City, NY

Skills that affect Director of Customer Success salaries in New York City, NY

1
Account Management Ops
1% have this skill
2
Account Development
0% have this skill
3
Account Management
0% have this skill
4
Customer Relationship Management
0% have this skill
5
Customer Support
0% have this skill
6
Client Relations
0% have this skill

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 501-1,000 employees, earning $152,800 on average.

Recent Director of Customer Success salaries in New York City, NY

$180,000
Yearly Salary
A Senior Director, Alliance Growth reported a yearly salary of $180,000 with +$36,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York City, NY
$225,000
Yearly Salary
A Head of CX reported a yearly salary of $225,000
5-7 Years of Experience
Female
51-200 Employees
New York City, NY
$181,800
Yearly Salary
A Director, Customer Success reported a yearly salary of $181,800 with +$60,600 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
New York City, NY
$135,000
Yearly Salary
A Associate Director, Client Services reported a yearly salary of $135,000 with +$30,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$270,000
Yearly Salary
A VP of CS reported a yearly salary of $270,000 with +$380,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$180,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $180,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York City, NY
$240,000
Yearly Salary
A Senior Director, Customer Success reported a yearly salary of $240,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
New York City, NY
$200,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $200,000
7+ Years of Experience
Female
11-50 Employees
New York City, NY
$200,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $200,000
7+ Years of Experience
Female
11-50 Employees
New York City, NY
$285,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $285,000 with +$22,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
New York City, NY