Salaries//Madison, WI//Technical Support

Technical Support salary in Madison, WI

Average Base Salary in Madison, WI

$78,875
$2,050
Additional Cash Compensation
$80,925
Total Compensation
Median: 65,000
Min: $55K
Max: $122K

How Much Does a Technical Support Make in Madison, WI?

The average salary for a Technical Support in Madison, WI is $78,875. The average additional cash compensation for a Technical Support in Madison, WI is $2,050. The average total compensation for a Technical Support in Madison, WI is $80,925. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Madison, WI.

Technical Support
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

BIX Salary Headers Tab

Salary Insights

Technical Support Salary by gender

The average Technical Support salary for women is $65,000 and the average Technical Support salary for men is $97,000.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with <1 year of experience is $65,000.

Technical Support Salary ranges

The most common Technical Support salary in Madison, WI is between $110k - $120k.

Average Operations salaries in Madison, WI

Job TitleAverage SalarySalary Range
Customer Support Rep$45,000
Min: $40K
Max: $50K
Operations Associate$51,333
Min: $45K
Max: $59K
Desktop Support$59,667
Min: $54K
Max: $67K
Sales Operations Analyst$60,500
Min: $54K
Max: $65K
Office Manager$63,351
Min: $50K
Max: $76K
Technical Support$78,875
Min: $55K
Max: $122K
Business Intelligence Analyst$81,714
Min: $68K
Max: $102K
Client Success Manager$82,175
Min: $56K
Max: $127K
Customer Support Manager$83,250
Min: $70K
Max: $95K
Operations Manager$86,375
Min: $80K
Max: $111K
Business Analyst$90,500
Min: $70K
Max: $114K
Sales Operations Manager$91,700
Min: $70K
Max: $110K
Marketing Operations Manager$92,500
Min: $90K
Max: $95K
Implementation Specialist$94,029
Min: $65K
Max: $186K
Senior Business Analyst$101,556
Min: $90K
Max: $113K
Director of Customer Success$129,857
Min: $120K
Max: $152K
Director of Operations$137,625
Min: $124K
Max: $175K
Vice President of Operations$164,250
Min: $125K
Max: $185K
COO (Chief Operating Officer)$166,125
Min: $101K
Max: $200K
Vice President of Care$180,571
Min: $175K
Max: $194K
Vice President of Marketing$186,000
Min: $175K
Max: $203K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in Madison, WI

Skills that affect Technical Support salaries in Madison, WI

1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 501-1,000 employees, earning $118,000 on average.

Recent Technical Support salaries in Madison, WI

$97,000
Yearly Salary
A Technical Services Engineer reported a yearly salary of $97,000 with +$4,000 in additional cash compensation
5-7 Years of Experience
Male
1,000+ Employees
Madison, WI
$65,000
Yearly Salary
A Technical Solutions Engineer reported a yearly salary of $65,000 with +$100 in additional cash compensation
< 1 Year of Experience
Female
1,000+ Employees
Madison, WI
$78,000
Yearly Salary
A Technical Support reported a yearly salary of $78,000
1,000+ Employees
Madison, WI
$74,000
Yearly Salary
A Technical Support reported a yearly salary of $74,000
201-500 Employees
Madison, WI
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Madison, WI
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Madison, WI
$118,000
Yearly Salary
A Technical Support reported a yearly salary of $118,000
501-1,000 Employees
Madison, WI
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Madison, WI
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Madison, WI
$121,750
Yearly Salary
A Technical Support reported a yearly salary of $121,750
51-200 Employees
Madison, WI