Salaries//Customer Support Manager

Customer Support Manager salary in US

Average Base Salary in US

$83,655
$10,239
Additional Cash Compensation
$93,894
Total Compensation
Median: 80,000
Min: $0K
Max: $219K

How Much Does a Customer Support Manager Make in US?

The average salary for a Customer Support Manager in US is $83,655. The average additional cash compensation for a Customer Support Manager in US is $10,239. The average total compensation for a Customer Support Manager in US is $93,894. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in US.

Customer Support Manager
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

best-paying cities for Customer Support Manager

The metropolitan areas that pay the highest salaries for software engineers are Remote, Seattle, San Francisco, Washington DC and Portland.
City NameAverage SalaryCompared to National Average
Remote$113,690
+ 30% (79,940)
Seattle, WA$101,188
+ 21% (79,940)
San Francisco, CA$101,064
+ 21% (79,940)
Washington DC$94,500
+ 15% (79,940)
Portland, OR$91,725
+ 13% (79,940)
Greater Boulder Area$91,071
+ 12% (79,940)
Miami, FL$88,714
+ 10% (79,940)
San Antonio, TX$88,143
+ 9% (79,940)
San Diego, CA$88,000
+ 9% (79,940)
Phoenix – Mesa – Scottsdale, AZ$88,000
+ 9% (79,940)

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $85,978 and the average Customer Support Manager salary for men is $93,886.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $99,061. The average salary for <1 year of experience is $52,298.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in US is between $130k - $140k.

Average Operations salaries in US

Job TitleAverage SalarySalary Range
Customer Support Rep$53,730
Min: $10K
Max: $160K
Operations Associate$61,785
Min: $4K
Max: $181K
Desktop Support$62,436
Min: $31K
Max: $200K
Office Manager$66,077
Min: $7K
Max: $165K
Sales Operations Analyst$70,320
Min: $20K
Max: $215K
Technical Support$70,580
Min: $0K
Max: $215K
Implementation Specialist$80,051
Min: $38K
Max: $235K
Business Analyst$83,326
Min: $3K
Max: $250K
Customer Support Manager$83,655
Min: $0K
Max: $219K
Business Intelligence Analyst$88,028
Min: $10K
Max: $175K
Client Success Manager$89,764
Min: $30K
Max: $250K
Operations Manager$95,377
Min: $38K
Max: $274K
Marketing Operations Manager$96,917
Min: $27K
Max: $220K
Senior Business Analyst$102,342
Min: $60K
Max: $188K
Sales Operations Manager$106,682
Min: $30K
Max: $292K
Director of Customer Success$136,139
Min: $51K
Max: $330K
Director of Operations$141,996
Min: $0K
Max: $350K
Vice President of Care$186,255
Min: $80K
Max: $350K
Vice President of Operations$194,498
Min: $75K
Max: $500K
COO (Chief Operating Officer)$199,959
Min: $0K
Max: $588K
Vice President of Marketing$201,080
Min: $0K
Max: $505K

FAQ

Q:

What does a customer support manager do?

A.

A customer support manager help develop positive customer experiences for new and existing customers.

Q:

How to become a customer support manager?

A.

Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.

Q:

How much does a customer support manager make?

A.

The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in US is $83,655.

Career Info

Customer Support Manager jobs in US

Skills that affect Customer Support Manager salaries in US

1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 1,000+ employees, earning $94,898 on average.

Recent Customer Support Manager salaries in US

$85,000
Yearly Salary
A Customer Experience Associate reported a yearly salary of $85,000 with +$12,750 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York City, NY
$130,000
Yearly Salary
A Senior Customer Success Manager reported a yearly salary of $130,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
Austin, TX
$219,035
Yearly Salary
A Principal CDP Strategist reported a yearly salary of $219,035 with +$43,807 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Remote
$132,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $132,000
7+ Years of Experience
Other
1,000+ Employees
Chicago, IL
$110,617
Yearly Salary
A Customer Success Team Lead reported a yearly salary of $110,617
1-3 Years of Experience
Male
201-500 Employees
Remote
$81,200
Yearly Salary
A Support Hero Manager reported a yearly salary of $81,200 with +$8,120 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Salt Lake City, UT
$70,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $70,000 with +$7,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Chicago, IL
$83,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $83,000 with +$83,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
Chicago, IL
$110,000
Yearly Salary
A CSM Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Remote
$91,000
Yearly Salary
A Manager, Support reported a yearly salary of $91,000
1-3 Years of Experience
Female
501-1,000 Employees
Remote