Technical Support salary in Chicago, IL
Average Base Salary in Chicago, IL
$73,257
$16,734
Additional Cash Compensation
$89,991
Total Compensation
Median: 70,000
Min: $42K
Max: $215K
How Much Does a Technical Support Make in Chicago, IL?
The average salary for a Technical Support in Chicago, IL is $73,257. The average additional cash compensation for a Technical Support in Chicago, IL is $16,734. The average total compensation for a Technical Support in Chicago, IL is $89,991. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Chicago, IL.
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Technical Support
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Chicago, IL
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Technical Support Salary by gender
The average Technical Support salary for women is $90,125 and the average Technical Support salary for men is $68,343.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $93,613. The average salary for <1 year of experience is $62,000.
Technical Support Salary ranges
The two most common Technical Support salary ranges in Chicago, IL are $50k - $60k and $100k - $110k.
Average Operations salaries in Chicago, IL
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $54,181 | Min: $36K Max: $90K |
| Office Manager | $58,590 | Min: $40K Max: $102K |
| Operations Associate | $60,170 | Min: $37K Max: $150K |
| Desktop Support | $61,750 | Min: $46K Max: $102K |
| Sales Operations Analyst | $70,128 | Min: $40K Max: $150K |
| Technical Support | $73,257 | Min: $42K Max: $215K |
| Business Analyst | $75,790 | Min: $39K Max: $158K |
| Customer Support Manager | $76,123 | Min: $40K Max: $132K |
| Implementation Specialist | $78,595 | Min: $45K Max: $220K |
| Client Success Manager | $87,221 | Min: $40K Max: $190K |
| Business Intelligence Analyst | $91,971 | Min: $60K Max: $148K |
| Operations Manager | $92,768 | Min: $55K Max: $200K |
| Sales Operations Manager | $100,826 | Min: $70K Max: $167K |
| Senior Business Analyst | $101,016 | Min: $70K Max: $150K |
| Marketing Operations Manager | $102,817 | Min: $70K Max: $140K |
| Director of Customer Success | $128,316 | Min: $70K Max: $190K |
| Director of Operations | $136,125 | Min: $82K Max: $220K |
| Vice President of Care | $177,818 | Min: $110K Max: $210K |
| Vice President of Marketing | $186,883 | Min: $105K Max: $300K |
| Vice President of Operations | $205,259 | Min: $150K Max: $275K |
| COO (Chief Operating Officer) | $218,393 | Min: $105K Max: $480K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Chicago, IL
Skills that affect Technical Support salaries in Chicago, IL
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 201-500 employees, earning $76,870 on average.
Recent Technical Support salaries in Chicago, IL
$70,000
Yearly Salary
A Technical Support reported a yearly salary of $70,000 with +$2,200 in additional cash compensation
< 1 Year of Experience
Other
201-500 Employees
Chicago, IL
$105,000
Yearly Salary
A Aircraft Fleet Suppor Engineer reported a yearly salary of $105,000 with +$10,500 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Chicago, IL
$75,000
Yearly Salary
A System Support Analyst reported a yearly salary of $75,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Prefer not to say
201-500 Employees
Chicago, IL
$110,000
Yearly Salary
A Senior Technical Consultant reported a yearly salary of $110,000 with +$118,800 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Chicago, IL
$74,000
Yearly Salary
A Technical Support reported a yearly salary of $74,000
< 1 Year of Experience
Male
1,000+ Employees
Chicago, IL
$215,000
Yearly Salary
A Deputy General Counsel reported a yearly salary of $215,000 with +$120,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Chicago, IL
$80,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $80,000
3-5 Years of Experience
Female
51-200 Employees
Chicago, IL
$60,000
Yearly Salary
A Linux Support Analyst reported a yearly salary of $60,000
5-7 Years of Experience
Male
11-50 Employees
Chicago, IL
1-5 Reports
$61,000
Yearly Salary
A Tech Support Supervisor reported a yearly salary of $61,000
7+ Years of Experience
Male
51-200 Employees
Chicago, IL
5-10 Reports
$76,000
Yearly Salary
A Systems Engineer reported a yearly salary of $76,000 with +$1,500 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Chicago, IL