Salaries//Boston, MA//Customer Support Manager

Customer Support Manager salary in Boston, MA

Average Base Salary in Boston, MA

$76,559
$11,313
Additional Cash Compensation
$87,872
Total Compensation
Median: 71,000
Min: $42K
Max: $149K

How Much Does a Customer Support Manager Make in Boston, MA?

The average salary for a Customer Support Manager in Boston, MA is $76,559. The average additional cash compensation for a Customer Support Manager in Boston, MA is $11,313. The average total compensation for a Customer Support Manager in Boston, MA is $87,872. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Boston, MA.

Customer Support Manager
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
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BIX Salary Headers Tab

Salary Insights

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $80,589 and the average Customer Support Manager salary for men is $80,667.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $82,000.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Boston, MA is between $60k - $70k.

Average Operations salaries in Boston, MA

Job TitleAverage SalarySalary Range
Customer Support Rep$59,259
Min: $36K
Max: $160K
Office Manager$60,678
Min: $37K
Max: $97K
Operations Associate$64,173
Min: $30K
Max: $135K
Technical Support$71,540
Min: $47K
Max: $146K
Desktop Support$72,458
Min: $42K
Max: $94K
Customer Support Manager$76,559
Min: $42K
Max: $149K
Business Analyst$77,994
Min: $43K
Max: $151K
Implementation Specialist$78,363
Min: $60K
Max: $140K
Business Intelligence Analyst$87,528
Min: $61K
Max: $140K
Operations Manager$89,633
Min: $39K
Max: $160K
Sales Operations Analyst$89,970
Min: $50K
Max: $187K
Client Success Manager$95,010
Min: $43K
Max: $192K
Senior Business Analyst$100,155
Min: $60K
Max: $183K
Marketing Operations Manager$102,495
Min: $48K
Max: $210K
Sales Operations Manager$133,404
Min: $76K
Max: $193K
Director of Operations$144,604
Min: $48K
Max: $220K
Director of Customer Success$150,299
Min: $75K
Max: $260K
Vice President of Care$165,857
Min: $120K
Max: $250K
Vice President of Operations$202,000
Min: $151K
Max: $355K
COO (Chief Operating Officer)$206,541
Min: $115K
Max: $470K
Vice President of Marketing$220,633
Min: $137K
Max: $505K

FAQ

Q:

What does a customer support manager do?

A.

A customer support manager help develop positive customer experiences for new and existing customers.

Q:

How to become a customer support manager?

A.

Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.

Q:

How much does a customer support manager make?

A.

The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in Boston, MA is $76,559.

Career Info

Customer Support Manager jobs in Boston, MA

Skills that affect Customer Support Manager salaries in Boston, MA

1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 1-10 employees, earning $97,500 on average.

Recent Customer Support Manager salaries in Boston, MA

$110,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $110,000 with +$20,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston, MA
$75,000
Yearly Salary
A Customer Service Supervisor reported a yearly salary of $75,000
3-5 Years of Experience
Female
501-1,000 Employees
Boston, MA
$55,000
Yearly Salary
A Community Manager reported a yearly salary of $55,000 with +$25,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Boston, MA
$72,300
Yearly Salary
A Customer Support Lead reported a yearly salary of $72,300
3-5 Years of Experience
Female
201-500 Employees
Boston, MA
1-5 Reports
$71,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $71,000
3-5 Years of Experience
Prefer not to say
11-50 Employees
Boston, MA
$85,000
Yearly Salary
A Manager, Customer Support reported a yearly salary of $85,000 with +$12,750 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston, MA
$50,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $50,000
51-200 Employees
Boston, MA
$56,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $56,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
501-1,000 Employees
Boston, MA
$67,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $67,000
501-1,000 Employees
Boston, MA
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
501-1,000 Employees
Boston, MA