Salaries//Cleveland, OH//Customer Support Rep

Customer Support Rep salary in Cleveland, OH

Average Base Salary in Cleveland, OH

$42,571
Median: 40,000
Min: $39K
Max: $54K

How Much Does a Customer Support Rep Make in Cleveland, OH?

The average salary for a Customer Support Rep in Cleveland, OH is $42,571. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Cleveland, OH.

Customer Support Rep
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best-paying cities for Customer Support Rep

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, New York City, Raleigh-Durham and Los Angeles.
City NameAverage SalaryCompared to National Average
Remote$62,772
+ 22% (48,763)
San Francisco, CA$62,348
+ 22% (48,763)
New York City, NY$61,404
+ 21% (48,763)
Raleigh-Durham, NC$60,000
+ 19% (48,763)
Los Angeles, CA$57,354
+ 15% (48,763)
Seattle, WA$56,235
+ 13% (48,763)
Washington DC$55,493
+ 12% (48,763)
Boston, MA$54,967
+ 11% (48,763)
Greater Boulder Area$54,508
+ 11% (48,763)
Colorado, CO$53,858
+ 9% (48,763)

Customer Support Rep Salary by gender

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Customer Support Rep Salary by Years of Experience

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Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Cleveland, OH is between $50k - $60k.

Average Sales salaries in Cleveland, OH

Job TitleAverage SalarySalary Range
Customer Support Rep$42,571
Min: $39K
Max: $54K
Sales Development Representative$45,000
Min: $40K
Max: $51K
Inside Sales Representative$49,857
Min: $40K
Max: $84K
Business Development Representative$56,571
Min: $45K
Max: $78K
Sales Operations Analyst$63,571
Min: $57K
Max: $76K
Account Manager$68,000
Min: $55K
Max: $76K
Account Executive$72,143
Min: $65K
Max: $85K
Client Success Manager$77,300
Min: $54K
Max: $140K
Inside Sales Manager$79,000
Min: $75K
Max: $88K
Business Development Manager$89,286
Min: $85K
Max: $95K
Sales Operations Manager$94,000
Min: $77K
Max: $100K
Sales Manager$98,250
Min: $80K
Max: $166K
Director of Customer Success$111,200
Min: $66K
Max: $125K
Sales Engineer$130,711
Min: $110K
Max: $169K
Sales Director$144,250
Min: $130K
Max: $167K
Vice President of Sales$199,429
Min: $175K
Max: $230K
CRO (Chief Revenue Officer)$235,750
Min: $206K
Max: $262K

FAQ

Q:

What is a customer support representative?

A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:

How to become a customer support representative?

A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:

What skills does a customer support representative need?

A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.

Career Info

Customer Support Rep jobs in Cleveland, OH

Skills that affect Customer Support Rep salaries in Cleveland, OH

1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Operations Management
0% have this skill

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 1,000+ employees, earning $44,667 on average.

Recent Customer Support Rep salaries in Cleveland, OH

$39,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $39,000
1,000+ Employees
Cleveland, OH
$54,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $54,000
1,000+ Employees
Cleveland, OH
$41,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,000
1,000+ Employees
Cleveland, OH
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
501-1,000 Employees
Cleveland, OH
$39,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $39,000
51-200 Employees
Cleveland, OH
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
51-200 Employees
Cleveland, OH
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
51-200 Employees
Cleveland, OH