Salaries//Charlotte, NC//Customer Support Rep

Customer Support Rep salary in Charlotte, NC

Average Base Salary in Charlotte, NC

Additional Cash Compensation
Total Compensation
Median: 41,000
Min: $40K
Max: $61K

How Much Does a Customer Support Rep Make in Charlotte, NC?

The average salary for a Customer Support Rep in Charlotte, NC is $45,667. The average additional cash compensation for a Customer Support Rep in Charlotte, NC is $5,000. The average total compensation for a Customer Support Rep in Charlotte, NC is $50,667. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Charlotte, NC.

Customer Support Rep
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Customer Support Rep

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, New York City, Raleigh-Durham and Los Angeles.
City NameAverage SalaryCompared to National Average
+ 22% (48,764)
San Francisco, CA$62,348
+ 22% (48,764)
New York City, NY$61,404
+ 21% (48,764)
Raleigh-Durham, NC$60,000
+ 19% (48,764)
Los Angeles, CA$57,354
+ 15% (48,764)
Seattle, WA$56,235
+ 13% (48,764)
Washington DC$55,493
+ 12% (48,764)
Boston, MA$54,967
+ 11% (48,764)
Greater Boulder Area$54,508
+ 11% (48,764)
Colorado, CO$53,858
+ 9% (48,764)

Customer Support Rep Salary by gender

Customer Support Rep Salary by Years of Experience

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Charlotte, NC is between $60k - $70k.

Average Sales salaries in Charlotte, NC

Job TitleAverage SalarySalary Range
Customer Support Rep$45,667
Min: $40K
Max: $61K
Inside Sales Representative$53,667
Min: $40K
Max: $66K
Business Development Representative$54,125
Min: $45K
Max: $68K
Sales Operations Analyst$63,000
Min: $60K
Max: $67K
Sales Development Representative$66,000
Min: $40K
Max: $144K
Account Manager$71,667
Min: $65K
Max: $80K
Client Success Manager$75,556
Min: $68K
Max: $80K
Account Executive$78,889
Min: $60K
Max: $125K
Inside Sales Manager$80,143
Min: $75K
Max: $87K
Sales Manager$87,143
Min: $75K
Max: $95K
Business Development Manager$89,286
Min: $85K
Max: $95K
Sales Operations Manager$99,900
Min: $91K
Max: $119K
Director of Customer Success$103,143
Min: $55K
Max: $125K
Sales Engineer$126,778
Min: $110K
Max: $166K
Sales Director$139,875
Min: $95K
Max: $194K
Vice President of Sales$210,300
Min: $150K
Max: $259K
CRO (Chief Revenue Officer)$237,500
Min: $235K
Max: $240K



What is a customer support representative?

Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.

How to become a customer support representative?

A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.

What skills does a customer support representative need?

Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.

Career Info

Customer Support Rep jobs in Charlotte, NC

Skills that affect Customer Support Rep salaries in Charlotte, NC

Customer Support
2% have this skill
Account Management Ops
1% have this skill
Business Operations
0% have this skill
Team Training & Development
0% have this skill
Office Management
0% have this skill
Operations Management
0% have this skill

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 1,000+ employees, earning $61,000 on average.

Recent Customer Support Rep salaries in Charlotte, NC

Yearly Salary
A implementation consultant reported a yearly salary of $61,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
1,000+ Employees
Charlotte, NC
Yearly Salary
A Customer Support Rep reported a yearly salary of $46,000
201-500 Employees
Charlotte, NC
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,000
501-1,000 Employees
Charlotte, NC
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,000
51-200 Employees
Charlotte, NC
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
51-200 Employees
Charlotte, NC
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
51-200 Employees
Charlotte, NC