Apr 19, 2022
When changes succeed, trust for future changes increases — and future resistance decreases.
Apr 05, 2022
Once your team accepts the change, you need to celebrate their success and institutionalize the new state.
Mar 22, 2022
By concealing the true status of a project, you shut down assistance from colleagues and set them up to escalate false information up the chain of command.
Mar 11, 2022
If properly managed, the people who express the most anger can become your biggest and most vocal supporters, often helping to convert others into supporters.
Mar 08, 2022
Change can inspire resistance. As a leader, it’s up to you to help people navigate the journey with minimal anxiety.
May 25, 2021
The more digital the product, the more effective agile will be.
Jan 23, 2021
You might think seniority or good performance will guarantee a raise and a new role. Here’s why that’s faulty logic — and how to improve your chances.
Nov 23, 2020
While project managers focus on the technical aspects of delivering a change — such as budget, scope and timeline — change managers focus on the people affected.
Nov 10, 2020
Surprise additions put a project at risk, since time and focus are lost. Avoid this by building a culture of trust and transparency on your team.
Oct 27, 2020
By creating or purchasing self-service tools, your IT department can decrease the cost of operation, lower queue times and increase customer satisfaction.