Duncan James is the general manager for North America at QA, a learning and upskilling transformation company dedicated to serving the skills and talent needs of global digital enterprises in the Fortune 500. QA helps businesses learn, apply, and master skills to drive business transformation outcomes, not just learning outcomes. Prior to QA he has led teams, businesses, regions and clients at IBM, dentsu, WPP and Point B, a mid-market consultancy exited to Endeavour Capital with Duncan as CGO in 2021. Duncan specializes in mid-market, privately backed turnarounds and scale-ups where the thesis requires deep American, global and enterprise audiences.