Founder of the global advisory firm Retail Prophet, one of the world’s foremost retail industry futurists, thought leaders and business influencers, Stephens’ work has shaped the strategies of companies including IKEA, Walmart, Estée Lauder, BMW and Google
From industry titans like Amazon and Walmart to small startups, smart companies are figuring out ways to shake up the e-commerce experience. Here’s what the future may hold.