Jul 12, 2022
As social media companies increasingly take on the role of free speech arbiters, they need to ensure their policies offer transparency and the types of checks and balances government relies on.
Jun 14, 2022
To untangle the Gordian Knot in which the public and social media are ensnared, we need to radically rethink these companies’ structures.
May 03, 2022
Trust and Safety is a vital part of making a better technological ecosystem, but the field lacks a clear entry point and career path. Here’s some advice for getting into this growing area.
Feb 22, 2022
Social media companies often try to fix problems with clever engineering, but their solutions rarely understand why the public is upset. That disconnect is a huge problem.
Jan 11, 2022
The conception of social media companies as platforms allows them to skirt responsibility. To change that, we need to change how we talk about them.
Nov 18, 2021
The metaverse has recently gained purchase in the popular imagination. But is anyone going to want to use it?
Oct 28, 2021
The tech industry's tendency to treat people as “users” rather than human beings is the source of myriad problems. HX strives to change that.
Oct 05, 2021
As social media continues to grow, it will eventually enter a tipping point in which there are more dead than living users on the platforms. To avoid traumatizing users, these companies need to think carefully about how to handle accounts of the deceased.
Jun 29, 2021
To minimize technology’s collateral damage, we need to change the types of individuals we recruit for the field.
May 25, 2021
Algorithmic curation is a useful solution that wrangles the massive amount of content on the web into a manageable format. But it comes with costs, and we need to think seriously about its effects on individuals and society at large.
May 25, 2021
Right now, social media rewards impulsive, reactive behaviors. FrictionTech can make it better.
Apr 13, 2021
A smart picture frame might contain lessons for making a better social media world.