Andy Santos
Director of People and Culture at SpotHero
Expertise: People Management and Recruiting
Education: Northeastern Illinois University

Andy Santos is director of people and culture at SpotHero. Previously Santos served as the director of talent, diversity, equity, inclusion and belonging at Q-Centrix and the director of people analytics and programs at Backstop Solutions Group. Santos has worked in people management, recruiting and employee engagement since 2012. He received his bachelor’s in marketing from Northeastern Illinois University. Santos heads the Out in Tech Chicago chapter. Santos was recognized as part of Crain’s Chicago Business’s most notable HR and DEI executives in 2022.

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chief human resources officer a group of professionals in a meeting room. A white-haired woman in a skirt suit stands and gives a presentation to the gorup.
What Is a Chief Human Resources Officer (CHRO)?
A chief human resources officer is an executive-level leader who oversees all HR functions and people strategy in an organization.
HRBP image of two women walking down a corridor. One holds an iPad and points to something on the screen, the other looks over her shoulder.
What Is an HRBP (Human Resources Business Partner)?
An HRBP is a senior-level HR professional who partners with an organizations’ leadership to align the company’s people strategy with business goals.
Compensation analyst image of a woman sitting at a high table with her hand resting on her closed fist. She looks at three small stacks of coins.
What Is a Compensation Analyst?
A compensation analyst is an HR professional who specializes in identifying an equitable and competitive compensation structure for various roles across a company.
Employee training image of a woman standing in front of a group of people speaking and gesturing
What Is Employee Training?
Employee training is the process of providing employees with the skills and knowledge they need to perform their role effectively. Here’s why it matters.
Recruiting operations image of a woman writing on a board. A man stands slightly behind her reading what she's writing.
What Is Recruiting Operations?
Recruiting operations is a function overseeing everyone involved in the recruiting process by optimizing sourcing, scheduling, interviewing and job offers.
Internal recruiting image of a woman talking and gesturing to another person across a table.
What Is Internal Recruiting?
Internal recruiting is the process of sourcing from a company’s current workforce for open roles within the organization. Here's what HR leaders need to know.
full cycle recruiting image of a woman holding her hands together in a kind of steeple pose while talking to people across a table. A woman's head is out of focus in the foreground and can be seen from behind.
What Is Full Cycle Recruiting?
Full cycle recruiting describes the holistic process in which a recruiter not only sources and hires new employees, but also onboards them into the company.
Recruiting Compliance notebook with notes
What Is Recruiting Compliance?
Recruiting compliance supports a fair hiring process, protects candidates from discrimination and promotes pay equity. 
Human Capital Management puzzle box
What Is Human Capital Management?
Human capital management (HCM) is a set of human resource functions and practices that enable a company to effectively manage workforce productivity.
talent acquisition image of cartoon busts of people on a bulletin board. A magnifying glass hovers over one of the images.
What Is Talent Acquisition?
Talent acquisition focuses on long-term strategies to build a talent pipeline that supports a company’s future growth goals and day-to-day talent needs.
recruiter shaking hands with candidate
Recruiting: Definition, Process, Types
Recruiting is all about finding and hiring the right people for jobs. Our guide explains how it’s done and recruiting best practices.