Senior Business Controls Testing Analyst

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Jacksonville, FL
Hybrid
5-7 Years Experience
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Control Testing Sr. Analyst is responsible for working closely with various SoFi business partners and/or control owners to execute control testing and deliver results within a timely manner. This person will execute tests of design and operating effectiveness testing, including transactional testing across SoFi's in-scope business processes. This person will also be responsible for collaborating with the various control owners to understand processes, identify additional potential risks, and determine controls to implement. The Control Testing Sr. Analyst will partner with the issue manager(s) to build out appropriate milestones, owners, and timelines for identified issues via the control testing lifecycle.
Additionally, this role will partner with the Control Testing Manager to ensure the business units have a sustainable and effective end-to-end control environment by identifying gaps in existing processes to reduce errors and look for opportunities to create better controls with the process.
What you'll do:

  • Execute Design (DE) and Operating Effectiveness (OE) testing across the various SoFi business processes.
  • Create and maintain adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.
  • Evaluate control testing documentation, reports, data, etc. and determine compliance with policies and procedures.
  • Follow standardized procedures and templates.
  • Develop and maintain effective relationships with internal business partners to execute work and fulfill control testing expectations.
  • Drive accountability with control owners to ensure timely test completion.
  • Prepare and present testing results and conduct the follow-up to monitor agreed-upon activities, including re-performance testing if needed.
  • Act as an objective source of independent advice and partner with control owners to discuss control testing results and mitigation activities.
  • Advise management of any recurring test failures to ensure prompt corrective actions.
  • Work independently on a range of complex tests, which may include unique controls.
  • Assist in the implementation of new controls and updating existing controls and the relevant documentation.
  • Supports change management of varying scope and type; tasks will typically focus on execution and sustainment activities.
  • Continually evaluate the environment for opportunities to proactively manage risk and improve processes based on observation, reviews, and feedback.
  • Ad-hoc responsibilities to support the Business Controls and Control Testing programs.


What you'll need:

  • Minimum 5 years of experience in risk management and/or control testing in financial services and/or banking operating environments.
  • Minimum 4 years of experience in controls testing, quality control roles, or other complimentary capacities within the financial services industry.
  • Scope of experience should include risk identification, mitigation, and control assessments as well as writing test scripts, transactional testing and documenting results.
  • Technical control testing proficiency and risk acumen.
  • Working knowledge in operational risk and controls testing, relevant industry regulations and standard industry processes.
  • Results-oriented, problem-solving skills, and attention to detail.
  • Strong verbal and written communication skills with the ability to communicate via Zoom meetings.
  • Ability to balance multiple critical priorities simultaneously.
  • Experience in highly-matrixed, fast-paced environments.
  • Self-starter with a strong ability to work independently with minimal oversight.
  • Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google Suite, MS Office applications, etc.
  • A Bachelor's Degree or 6+ years of relevant experience, or equivalent work experience.


Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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