Senior Account Manager
Welcome to Million Dollar Baby Co.!
We started in 1990 and are proudly family-owned and operated in Los Angeles. Since then, MDB Co. has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. Our family of brands include: Babyletto, DaVinci, Nursery Works, Namesake, Monogram by Namesake, and Carter's by DaVinci. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel.
At MDB Co., we credit all of our success to our mighty team of more than 110 smart, fun, and diverse individuals who make an impact every day! Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values.
Lastly, we are proud that we have been awarded Great Place to Work in '21, '22, '23, Built in LA Best of List '22, '23, Fortune Best Places to Work '23. It's truly an amazing place to work!
We welcome you to learn more about our company and our fantastic team.
Teddy Fong
CEO
About the job:
As a Senior Account Manager, you will help grow Million Dollar Baby Co.’s retailer relationships and sales. You will build, communicate, and maintain our vision of creating productive working relationships with our Amazon account manager and collaborate with them. You will be responsible for overseeing all aspects of managing specific categories and accounts to create the product of choice and fulfill our consumer’s needs (client queries, identifying growth opportunities, and analyzing sales trends). Our goal for this role is to create sales strategies and build relationships by promoting “Wow” customer programs!
What you'll be doing:
- Learns and understands our brands and their stories, value propositions, differentiation points, and customer segments
- Learns and master retailer portals
- Escalates decisions/issues with options, pros & cons, and proposed solutions
- Supports promotional calendars and marketing strategies to grow retailer-to-consumer reach, engagement, sales and increase conversion
- Analyzes performance metrics for campaigns and brand sales, making recommendations based on findings and presenting results to different teams, including C-Suite
- Analyzes and monitor the competitive landscape, staying up to date on industry trends and insights to ensure we are remaining competitive with our digital marketing efforts
- Understands Sales Team OKRs and actively monitors and develops ways to improve and exceed performance
- Performs daily data analysis to make decisions and present sales trends to Sales Managers
- Loves to build relationships, create sales strategies, and execute to get things done
- Known as a go-getter on any team
What you bring to the table:
- 4+ years of proven relevant experience in e-Commerce Account Management or related field
- Bachelor's degree from 4-year university is preferred.
- Excellent knowledge of MS Excel, analytical background, presentation, and negotiation
- Working knowledge of delivering client-focused solutions to customer needs
- Experience conducting and analyzing wholesale gross profit margins and sales report
- Known as a go-to, trusted resource in own area of expertise.
- Ability to perform basic data analysis to make decisions and present a POV
- Exhibits full ownership over tasks, anticipating failure points and escalating follow-ups to get things done
- Demonstrates mutually beneficial decision-making with our partners focusing on the long-term relationship
Our Benefit:
- 100% of your health, dental, and vision insurance monthly premiums paid by us!
- Flexible PTO because we respect the need for work/life harmony
- Company matching 401(k)
- Vacation reimbursement and health & wellness subsidy programs
- Tuition reimbursement
- Matching charitable donations to the nonprofit organization of your choice
- Company-wide monthly celebrations - lunch is on us!
- Dog-friendly workplace, yes! You can bring your best friend to work
- Free MDB Co. swag + generous employee discount on products
At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.
As an important step in coming together as safely as possible, Million Dollar Baby Co. requires all employees to be fully vaccinated and boosted against COVID-19 as a condition of employment unless a medical or religious exemption is approved.
Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]
