Scrum Master (Financial Services) - (Hybrid - Toronto)

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Toronto, ON, CAN
Hybrid
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role

Scrum Master (Financial Services) - (Hybrid - Toronto)

Capco – The Future. Now.

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.

Let’s Talk About You

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role.

Let’s Get Down to Business

Capco is looking for talented, innovative and creative people to join our incredible and growing Team focused on our financial services clients. We are looking for experienced talent exceptional domain expertise who can work directly with our clients on mission-critical projects.

About the Role

CUSTOMER

  • End-to-end facilitation of the agile processes
  • Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity across work efforts
  • Engages appropriate stakeholders to identify and manage impediments to achieve outcomes of work commitments
  • Identifies agile team improvement opportunities and looks externally for best practices in order to increase team productivity
  • Makes sure there is no hidden work, ensuring that everything the agile team (e.g., pod) is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions
  • Owns championing of agile practices and ceremonies
  • Provides advice and guidance to the agile team (e.g., pod), as required, regarding best practices in agile
  • Ensures team adheres to ‘Work In Progress Limits’ established by the Product Owner, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner
  • Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with)
  • Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement
  • Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time in particular, the daily stand-up meeting
  • Ensures engagement of appropriate control partners
  • Works across the agile team (e.g., pod) to ensure required assessments, and information are accurate and update to date
  • Ensure delivery of projects for the GTB business impacting enterprise-wide stakeholders, collaborating with their Scrum teams and departments.
  • Collaborate with stakeholders across different business lines, including operations and back-end functions.

SHAREHOLDER

  • Adheres to enterprise frameworks and methodologies that relate to activities for our business area
  • Ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities
  • Facilitates work execution that is aligned to established cost, timing, deliverable and scope objectives
  • Adheres to enterprise governance to ensure that deliverables meet all the performance, quality and compliance standards and follow the approved methodology
  • Works directly with key stakeholders to remove impediments and help manage cross- team dependencies
  • Collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Protects the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

EMPLOYEE / TEAM

  • Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Provides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit
  • Keeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationships
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce

Show Us What You’ve Got 

  • Experienced Scrum Master capable of supporting 1-2 simple to complex pods/agile teams
  • Comprehensive knowledge /  expertise  in own domain / field of specialty and working knowledge of broader related areas and supporting a small team of professionals assigned to agile teams
  • Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams
  • Helps resolve complex problems and is able to identify viable and often innovative options
  • Understands scaling characteristics
  • Begins to influence outside of immediate work and/or agile team
  • Shares knowledge, information, skills, and subject matter expertise among and across agile teams and ensures the timely communication of issues and encouragement of good working relationships with other functions and teams
  • Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes
  • Generally reports to Practice Lead and contributes directly to assigned Journey or Platform
  • Facilities and supports the team to deliver business value in a timely and efficient manner
  • Post -secondary education
  • Certified Scrum Master and 5+ years of Scrum Master experience
  • Preferred 5-7 Agile related experience
  • Global Markets experience

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From day one, your key mission will be to perceive new and better ways of doing things to give your clients an advantage.

Now Take the Next Step

We have:

  • Access to industry-focused talent globally
  • Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
  • Extended global geographic market reach
  • Ability to capitalize on our client footprint and deep domain expertise within financial services and energy

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

For more information about Capco, visit www.Capco.com.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

What the Team is Saying

Sarvani
Michael
Josh
Marina
Dreidel
Maud
Lydia
Chris

Capco Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is considered strong, with medical, dental, and vision commonly provided alongside mental-health resources and wellbeing programs. Multiple plan options and generally good coverage quality are highlighted.
  • Leave & Time Off Breadth — Vacation/PTO is a standout, with generous allotments and, in some cases, unlimited sick leave, plus programs intended to help employees recharge. Flexible work arrangements are also emphasized, supporting work-life balance.
  • Retirement Support — Retirement offerings include a 401(k) with company matching in the U.S., alongside life and disability insurance in many regions. These elements round out a solid financial benefits package.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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