RPA and AI Automation Engineer

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are seeking a skilled RPA (Robotic Process Automation) Engineer to join our innovative team. This role is pivotal in automating billing functions for our internal RCM (Revenue Cycle Management) business. The goal is to transform these automated processes into a marketable product/service for our clients. As an RPA Engineer, you will be at the forefront of integrating traditional RPA solutions with cutting-edge generative AI technologies. This position offers the opportunity to work on groundbreaking projects that blend automation, artificial intelligence, and software development to enhance operational efficiencies and create new capabilities.

The RPA Engineer will report directly to the Head of AI and the Vice President of BillMax Operations, ensuring a strategic alignment of the automation projects with the organization's broader objectives.

We understand the advantages of working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with three days per week on-site at our Fort Lauderdale, Florida office.

Key Accountabilities:

• Design, develop, and maintain RPA bots and generative AI solutions to automate billing and other related functions within the RCM business domain.
• Utilize programming skills in Python, Node.js/JavaScript, and C# to develop robust and scalable automation scripts.
• Leverage relevant libraries and frameworks such as Puppeteer for web scraping and automation tasks, enhancing the bots' capabilities to interact with web interfaces effectively.
• Integrate advanced generative AI technologies into the automation process to extend beyond traditional RPA capabilities, including the orchestration of APIs and the use of LLMS to determine subsequent actions in dynamic scenarios.
• Collaborate closely with the Head of AI and the VP of RCM to align the automation objectives with business goals and ensure seamless integration and deployment of RPA solutions.
• Develop AI agents capable of calling relevant APIs to perform complex tasks autonomously, thereby enhancing the efficiency and effectiveness of automated processes.
• Participate in the full lifecycle of RPA and AI solution development, from requirement gathering to deployment and maintenance, ensuring high quality and adherence to best practices.

Desired Skills and Experience:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience in RPA development and deployment, with a strong portfolio of successful automation projects.
• Expertise in programming languages such as Python, Node.js/JavaScript, and C#.
• Familiarity with relevant libraries and frameworks for automation, especially in web environments.
• Solid understanding of generative AI technologies and their application in enhancing RPA solutions.
• Experience in API orchestration and integration, with a focus on leveraging AI agents to automate complex tasks.

• Strong analytical and problem-solving skills, with the ability to work on complex projects in a dynamic environment.
• Excellent communication and collaboration abilities, capable of working closely with cross-functional teams and senior management.
• Be curious and never satisfied but ok with moving forward to continually improve outcomes

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company's founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most - working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.

CentralReach will not contact you or schedule interviews via Facebook. Please note social media is a current sourcing tool for talent acquisition via LinkedIn, Instagram, FB and for our recent job fair through CR company marketing, but we have a direct link to our website where all viable jobs are listed and directly tracked to our company page.

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