Payroll Coordinator

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New York, NY
Hybrid
49K-65K Annually
1-3 Years Experience
Healthtech • Pharmaceutical • Telehealth
Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role

Who We Are

Ro is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. 


Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.


The Payroll Coordinator, reporting to the Payroll Manager, is a key member of the Accounting team. Responsible for supporting the Payroll Manager, this role involves accurately processing payroll, managing tax registrations and notices and assisting with ad hoc payroll projects. 

What You’ll Do:

  • Assist in processing a semi-monthly and biweekly payroll schedule. Process and review payroll changes (new hire, terminations, status, deductions and compensation changes)
  • Coordinate and review timekeeping information for non-exempt employees with team managers
  • Assist in 401(k) contributions remittance process
  • Assist in multi-state payroll state and local tax ID registrations
  • Handle timely deposits of state/local taxes; prepare monthly, quarterly and annual filings; monitoring of tax rate changes and tax payment frequencies in each tax jurisdiction
  • Review a high volume of tax notices and process resolution; experience with reaching out to federal/state/local agencies
  • Resolve payroll discrepancies by collecting and analyzing information
  • Troubleshoot employee related payroll questions and communicate payroll policies to employees
  • Prepare ad-hoc payroll related reports, and support various payroll, 401(k) and financial statement audit requests

What You’ll Bring to the Team:

  • Bachelor’s degree in accounting, finance, business administration, or related field preferred
  • 1 to 2 years experience as a payroll coordinator
  • Experience working with payroll systems/service providers such as Workday, ADP and Zenefits is a plus
  • Excellent communication skills 
  • Strong attention to detail
  • Ability to communicate effectively with employees and other departments while maintaining confidentiality
  • Ability to multitask and adapt in a fast paced environment

We've Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $49,300-$64,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.


Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).


At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.


See our California Privacy Policy here.

What the Team is Saying

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The Company
HQ: New York, NY
649 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.

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About our Teams

Ro Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.

Typical time on-site: 2 days a week
HQRo HQ
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