Operations Specialist

Posted 24 Days Ago
Be an Early Applicant
Dallas, TX
5-7 Years Experience
Artificial Intelligence • Automotive • Transportation
The Role
As an Operations Specialist at ISEE, you will support the development of software and hardware for Autonomous Yard Trucks. Responsibilities include monitoring vehicle systems in real-time, troubleshooting hardware and software issues, documenting system failures, and updating diagnostic resources. You will serve as a technical ambassador for the technology to customers while ensuring safety and procedural compliance.
Summary Generated by Built In

ISEE is seeking an Operations Specialist to join our Deployment & Operations Launch teams. Operation Specialists will help to support the operations and development of software and hardware on our Autonomous Yard Trucks (AYTs) and launch this technology in our customers' yards. You will be responsible for real-time monitoring of all systems onboard and offboard the vehicle while providing clear and concise feedback and reporting.

Responsibilities

  • Monitor and support Autonomous Yard Trucks in real-time during operations
  • Provide troubleshooting technical support for any HW or SW issues that occur on prototype vehicles 
  • Review log data of system failures and disengagements of autonomy system
  • Isolate, track, document, and triage issues systematically
  • Update knowledge base and diagnostic trees to maximize troubleshooting efficiency
  • Interact with our customers as an ambassador for ISEE’s technology

Qualifications

  • At least 21 years of age and at least 5 years of driving experience
  • The ability to operate independently with little or no supervision
  • Excellent written and verbal communication
  • Technical acumen and familiarity with Linux, Google Suite, Jira, Slack, and Git are preferred
  • Strong technical aptitude and ability to quickly learn new software and processes
  • Proven interest and technical capability to work with modern automotive systems
  • Experience in a professional work environment where safety, honesty, procedure, and/or software testing is emphasized 
  • Detail-oriented mindset with a focus on safety and procedure
  • Ability to work in close quarters in a professional manner for extended periods of time
  • Must have a valid U. S. driver's license and clean driving history, validated by a regular MVR check
  • Must continually pass safety and performance checkpoints for continued employment
  • Pass a criminal background check
  • Use a laptop in a moving vehicle for up to 10 hours per day
  • Work in outdoor conditions for up to 10 hours per day
  • Able to work on rotating shifts, including nights, weekends, early mornings, and holidays
  • Ability to travel for up to 2 months

Top Skills

Linux
The Company
HQ: Cambridge, MA
85 Employees
On-site Workplace
Year Founded: 2017

What We Do

ISEE is an autonomous driving technology company, spun out of MIT, whose humanistic, AI-powered, self-driving yard trucks are modernizing the global supply chain for the world’s leading companies. ISEE autonomous yard trucks are helping customers like Maersk, Lazerspot, and Fortune 100 retail companies automate their logistics hubs and achieve even greater yard safety, cost savings, consistent driving performance, and reliable driving capacity. With proprietary technology that anticipates unexpected behavior better than any other solution on the market, ISEE is poised to become a leader in the $100B global autonomous yard truck market.

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