Inside Sales Representative - Beef Livestock Monitoring (Remote)

Job Description
Our company's Monitoring Sales Managers interact remotely with our customers by phone, understand their goals and consult to offer the right solutions. We work collaboratively with Field Sales Teams and play a critical role in supporting our customer centric business model.
This is a sales position within the Sales team for our company's Livestock Monitoring business. Candidate will be responsible for contacting customers via the telephone to establish ongoing sales relationships to promote, position, and sell the Monitoring line of products. The Inside Sales Rep will be accountable for qualifying sales leads, making initial contacts with prospects, engaging the prospect to determine best monitoring solution. This position will be instrumental in converting leads and prospects to new customers and ensuring the successful installation and use of the new monitoring solution. Multiple customer contacts and follow-up phone calls will be required to ensure customer success. The Inside Sales Rep is responsible for contacting decision makers to discuss customer goals and offer solutions in line with our company's products to drive sales. Scheduling will be flexible to ensure the opportunity to connect with customers when they are available. Some evening and weekend hours may be needed to meet customer needs. Performance is measured on sales goal achievement vs. goal, as well as targeted promotions and other performance standards consistent with operating objectives.
In this role you will learn about and contribute to our Company's Monitoring business as a member of the North American Sales team. This is an excellent opportunity for a motivated individual to start a successful career in technology Animal Health sales and grow internally. Top preforming and successful Inside Sales Representatives may be offered growth opportunities to transition to US field-based sales roles in the future which may require relocation to where the business and growth is needed.
Key Competencies:

• Customer Engagement - Ability to follow up and screen sales leads and prospects. Identify customer needs and appropriate SenseHub solutions to successfully close the sale. Provide onboarding support to ensure customer success through the installation and start up of the SenseHub eco system
• Product Knowledge & Portfolio Management - Ability to apply understanding of our company's Livestock Monitoring and Allflex portfolio of products and services to create an optimal plan in matching individual offerings to customer needs and interests.
• Customer support - Ability to act as the first contact for new customers engaging in self-installations and use of monitoring software and hardware systems in simple installation environments. Including developing a site plan for each customer through questions and verification from a virtual site survey. Tracking of product shipment, follow up during and after installation to verify connectivity.
• Customer success - Ability to provide training materials for customers using the monitoring systems.
• Account Management - Ability to understand multiple interdependencies within an account, consider customer goals and needs, to maximize long-term account performance.
• Sales Acumen - Ability to build trust with customers and demonstrate value in selling situations to deliver high-quality engagements or interactions that deliver products/solutions.
• Customer & Market Insights - Ability to develop a deep understanding of customer needs, behaviors, and goals, as well as market dynamics, competitor analysis and trends to improve overall business outcomes.
• Customer Segmentation & Targeting - Ability to segment & target customers effectively, allocate promotional resources, and drive execution of commercial plans.
• Telesales Operations - Ability to develop and maintain account relationships and manage account sales growth for assigned stakeholders through contacting accounts to discuss product needs, increase product occupancy, expand market penetration and acquire sales.
• Software Skills for Sales Entry and Tracking - Ability to work within Salesforce to track customer contact and sales opportunities. Detail oriented to enter sales orders and initiate the sales process through shipping and tracking to a customer.

Required Experience and Skills:

• Excellent interpersonal/communication and presentation skills
• Successful candidate must be flexible and have the ability to adapt to a changing environment.

Education:

• Bachelor's degree with a production animal focus or equivalent preferred.

Preferred Experience and Skills:

• Experience selling animal products and services.
• ‏Knowledge of the beef industry, cow-calf production and feedlots.
• Able to quickly build trust and rapport with customers.
• Excellent time management and organizational skills.
• Documented sales experience.
• Experience with Sales Force, SAP, Microsoft Office software products

NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
Pay Transparency Nondiscrimination
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
Expected salary range:
$62,000.00 - $97,600.00
Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here .
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Remote
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
05/16/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Job Posting End Date:05/16/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R293116