Head of Sales

Sorry, this job was removed at 03:24 p.m. (CST) on Monday, Jul 08, 2024
Hiring Remotely in United States
Remote
7+ Years Experience
Artificial Intelligence • Food • Machine Learning • Software
Cashier in the Cloud ☁️
The Role

About kea

Launched in 2018, kea is one of the fastest-growing companies changing the way restaurants operate. We've raised $29 million from Tier 1 Silicon Valley investors, and we're not stopping there. Originating in Mountain View, California, and now fully remote, we are building a team that is excited about our mission: drive the world’s commerce by empowering restaurants to operate more intelligently and own their relationship with customers. The first product in our platform, kea Voice, takes orders over the phone at a high level of efficiency and consistency so that restaurants can focus on making delicious food. That's a win-win!

Our Commitment as a team

At kea, we live our values--we are committed to innovation while moving as one unit at high velocity. We are compassionate and care for others. We are open and transparent. We play to win the long game. As you review the below keep Our Commitment in mind. Your uniqueness is valued and differences of opinion, background, and ability are welcomed. If you think you satisfy even just a few of the below points, please apply!

About the role

We are looking for a sophisticated and experienced Sales leader with a deep understanding of the Mid-Market to Enterprise (100+ locations) restaurants vertical. You will work in lock step with the Founder & Chief Executive Officer to establish the transition from Founder led sales to a scalable outbound sales motion. This includes successfully establishing an effective pre sales, sales, and hand off process for implementation of our kea Voice product.

Our ideal candidate blends together strong technical aptitude, superior attention to detail, excellent presentation skills, at-ease comfort selling into any organizational role, and a healthy amount of killer instinct. Sound like you? Read on.

Reporting to the Founder & Chief Executive Officer, you will play a key role in expanding our market share further into the Mid-Market and Enterprise Restaurant Vertical. You’ll hire, manage and motivate a high performing team of Sales Directors to maximize team potential.

    What your day-to-day looks like

    • Facilitate the transition from Founder Led sales to a scalable outbound sales motion
    • Build, manage, lead and inspire a world class Sales team to achieve growth targets
    • Manage team of Sales Directors who develop and cultivate relationships with target Mid-Market/ Enterprise restaurant brands
    • Monitor and accurately report on sales activity, revenue forecasting and sales goals
    • Maintain a high level of product and market knowledge to drive awareness and market presence of new products and initiatives
    • Dive in with your team. Partner to help close deals and come up with creative solutions to ensure kea’s quota’s are met
    • Collaborate with cross-functional partners (Finance, Operations, Marketing, Customer Success, Product, etc.) to ideate, launch and optimize sales cycle
    • Identify new Target Addressable Market for kea with the addition of new integrations
    • Support team in building relationships with and manage contract renewals and upsells for kea’s existing clients

    What sets you up for success

    • 10+ years experience selling a complex, Enterprise B2B SaaS solution
    • 5+ years experience managing a high performing team
    • Experience in the hospitality/restaurant industry or payments solution strongly preferred
    • You’re the best salesperson you know – client focused, motivated, high sense of urgency and have prior results to prove it
    • Experienced leader with a track record of scaling sales teams and attaining sales targets
    • Proven experience working and succeeding in a goal-driven environment
    • Proven ability to increase sales efficiency and productivity across a dynamic team
    • Experience operating in hyper-growth and fast scaling Go To Market environments
    • Available to travel within North America (US and Canada) monthly, to meet with new prospects and current customers, attending conferences, etc.
    • Passion for hiring, developing, motivating and retaining highly skilled and valued team members
    • Outstanding listening, negotiations and communication skills
    • Experience at a Seed-to-Series C tech company selling to mid-market / Enterprise restaurants preferred but not required

    What we offer

    • Generous stock option plan
    • 100% employer-paid medical and mental health care benefits. Vision and dental are also available
    • Flexible time off
    • Remote work (US-based)
    • Ownership, responsibility, and empowerment in what you do
    • Incredible teammates and a caring workplace culture

    What the Team is Saying

    Ksenia
    April
    Rohan
    The Company
    San Francisco , CA
    0 Employees
    Remote Workplace
    Year Founded: 2017

    What We Do

    kea is on a mission to empower restaurant chains by enhancing customer service, streamlining operations, and boosting revenue through human-centered Voice AI. Founded in 2017, "The Cashier in the Cloud” has digitized phone ordering for hundreds of restaurants nationwide. kea's AI customizes, upsells, confirms, and processes orders through a PCI-compliant system. The technology also features a “human-in-the-loop” to ensure a smooth ordering process.

    The company has served over 1,000,000 guests and has raised $29.6M from VCs including Marbruck, Xfund, Streamlined Ventures, Deepcore, Heartland Ventures, and Morningside Ventures -- and we're not stopping there! If you think you'd make a stellar addition to the team, please apply!

    Why Work With Us

    We come from different backgrounds, have a range of experiences, and have unique personalities. Yet, we have all chosen to be here at kea. We all have a purpose in the company, albeit ever-changing depending on the needs of the business. Our agility and commitment to compassionate transparency make us great.

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    kea Offices

    Remote Workspace

    Employees work remotely.

    keas are remote--not alone. While empowering our employees with flexible schedules and 100% remote work, we ensure keas feel connected and supported with opportunities to connect casually via video chat, games, syncs, etc.

    Typical time on-site: None
    San Francisco, CA

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