Search the 23 jobs at TigerConnect

The Enterprise Implementation Project Manager leads the implementation of TigerConnect solutions for clinical workflow optimization. They are responsible for software implementation, training, maintenance, and system enhancements. The role involves project management, change management, stakeholder management, and ensuring customer value and ROI.

The Enterprise Business Development Representative at TigerConnect is responsible for prospecting potential new or existing clients, conducting outbound activities to generate leads, engaging with prospects to introduce products and solutions, qualifying leads, booking meetings, conducting market research, and meeting or exceeding pipeline development targets.

The Strategic Account Executive (SAE) will prospect, qualify, pursue, develop and close strategic opportunities in a select group of highly strategic prospects. They will develop trusted advisor level relationships with senior executives and other important decision makers, utilizing these relationships to establish TigerConnect as a preferred partner and create new business opportunities. The SAE will also be required to operate collaboratively within the internal TigerConnect organization, influencing and executing effectively within a matrixed organization including the sales, marketing, client success, and product teams.

The Senior Product Marketing Manager at TigerConnect will be responsible for developing expertise around key product offerings, competitive and market intelligence, persona development, marketing collateral creation, and go-to-market planning. This role is crucial in aligning product strategy with sales and marketing tactics to drive success.

Seeking a Technical Program Manager with 3+ years of program management experience in software development projects. Responsibilities include managing SaaS product projects lifecycle, providing program leadership, using Agile methodologies, supporting engineering and product in roadmap planning, and identifying process improvements.

The Senior Project Accountant, Revenue and Billing at TigerConnect is responsible for maintaining timely and accurate financial records, focusing on the order-to-cash cycle for the Nurse Call business unit. Key responsibilities include reviewing contracts, preparing customer invoices, recording journal entries, and supporting financial statement audits. The role requires expertise in billing, revenue recognition, and financial reporting.

Senior Accountant responsible for maintaining financial records with emphasis on Accounts Payable. In-depth understanding of financial statements and US GAAP. Hybrid position based in Mexico City office.

Seeking an experienced SMB Account Executive to obtain new clients and close new customers with a focus on small to mid-sized businesses. Responsibilities include prospecting new clients, building a strong sales pipeline, booking and performing product demos, and managing the full sales process. Requires experience in SaaS and B2B sales, healthcare domain knowledge, and proficiency in modern sales technology stack.

Seeking a Senior Software Development Engineer in Test (SDET) to manage a software test automation team, ensure software products meet quality standards, develop and maintain automated testing solutions, and provide regular reports on product quality status. Responsibilities include test automation, evaluating automation framework and test scripts, creating quality metrics, and building tools to support Engineers.

Seeking a Software Engineer III with 5 years of experience in software engineering to lead technical design and implementation for a highly-scalable, secure communication platform in healthcare. Responsibilities include developing and maintaining microservices using Erlang or Elixir, collaborating with client and product teams, troubleshooting production issues, and implementing testing and monitoring processes.

Lead technical design and implementation of new features and capabilities for a highly-scalable, secure communication platform using Erlang and Elixir. Collaborate with global engineering teams to deliver innovative technology solutions in the healthcare industry.

Seeking a Senior Web Engineer to build the next generation healthcare collaboration platform using React, Redux, and other JavaScript frameworks. Responsibilities include developing and maintaining web applications, implementing user-friendly interfaces, contributing to technical design, and collaborating with cross-functional teams. Requires a minimum of 5 years of professional web development experience and strong skills in full-stack development.

Seeking a Senior Software Development Engineer in Test (SDET) with 5+ years of experience in an Agile environment. Responsibilities include building automation frameworks, scripting, developing test coverage matrices, and ensuring quality metrics.

Customer Success Manager role at TigerConnect focused on maximizing customer value and success through a clinical collaboration platform. Responsibilities include building strong customer relationships, guiding clients through onboarding and implementation, and leveraging customer data for insights.

Seeking a bright and energetic Technical Support Specialist with excellent customer service skills to join the team. Responsibilities include managing Tier 1 support tickets, troubleshooting issues, maintaining records, contributing to knowledge base, and participating in UAT. Requires strong communication, multitasking, and problem-solving skills.

The Configuration Specialist at TigerConnect is responsible for implementing and configuring proprietary software, providing training to clients, and managing multiple implementation projects. This role requires strong problem-solving skills, attention to detail, and a positive attitude in a fast-paced environment.

Renewal Specialist role at TigerConnect in Mexico City, focusing on driving the renewal process, collaborating with internal teams, and maintaining customer satisfaction. Responsibilities include developing effective renewal strategies, conducting meetings, managing customer interactions, and negotiating terms. Requires 2+ years of customer-facing experience in the SAAS industry.

As a Capacity Planner for TigerConnect's Professional Services team, responsible for managing and optimizing resource capacity to meet the demands of the growing client base by developing and maintaining capacity planning models.

Enterprise Account Manager responsible for developing a strong understanding of customer communication and workflow opportunities, designing account plans for business growth and client satisfaction, prospecting, forecasting, and maintaining a sales pipeline, building relationships with customers, and negotiating contracts and pricing. Requires 5+ years of account management experience in the healthcare industry and tech stack experience with Salesforce and Outreach.

As the IT Support Lead at TigerConnect, you will oversee IT onboarding, troubleshooting, and support for employees, manage hardware inventory, and supervise a team. This role requires 3-10 years of IT technical support experience and strong communication skills.