Jobs at Podium

Manages onboarding and implementation for strategic enterprise automotive accounts. Serves as the primary customer contact, coordinates integrations and internal teams, develops project plans, delivers tailored training, resolves issues, monitors usage, manages scope and expectations, reports project status, and ensures successful handoff to Enterprise Customer Success. The role also creates internal processes and adapts implementation practices to changing business needs.

Manage and grow a portfolio of small business customers through upsells, cross-sells, and product adoption. Own onboarding and implementation, build multi-stakeholder relationships, forecast revenue, manage pipeline, and act as a product expert to drive customer value and expansion.

The Senior Full Stack Engineer will design and build features, influence technical direction, and mentor the team while collaborating with product and design.

As a Data Migration Specialist, you will ensure accurate and structured data migration for new customers, using Python and AI tools while collaborating with onboarding teams to streamline processes and resolve issues.

As a Senior Full Stack Engineer, you'll create full-stack features, collaborate with teams, and mentor others while ensuring system performance and scalability.

The Onboarding Specialist is responsible for implementing and onboarding new customer accounts, managing account connections, conducting trainings, and resolving customer issues to ensure product adoption and satisfaction.

The Senior Technical Recruiter will manage the full-cycle recruitment process for software engineering roles, utilizing data-driven strategies and ensuring strong partnerships with hiring managers.

Design, build, and operate end-to-end VoIP features and infrastructure for a production phone service. Own architecture, reliability, and performance of VoIP systems, collaborate with product and design, mentor teammates, and use AI coding tools to accelerate delivery.

The Senior Director of Enterprise Sales at Podium is responsible for building and leading the sales strategy and team, driving revenue growth and nurturing top sales talent. The role involves defining go-to-market initiatives, coaching team members, managing forecasts, and executing complex negotiations.

Own end-to-end commission strategy and payout processes, design commission plans, partner with Sales/Customer Success and People, and direct domestic and international payroll operations. Ensure compliance with wage and payroll laws, maintain system integrations between HR/benefits/accounting, and implement automation to streamline payroll and reporting.

Lead and scale global recruiting across functions and geographies. Build and coach a team of recruiting managers and ICs, run a metrics-driven operation, partner with senior leaders on hiring strategy, manage executive searches, adopt AI tools for recruiting, create scalable playbooks and employer branding, and source candidates hands-on when needed.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Manage relationships with high-value strategic clients to ensure satisfaction, drive product adoption, and demonstrate ROI. Own renewals and expansions, set performance goals, analyze performance, troubleshoot challenges, and deliver business reviews. Focus metrics on growth and retention and travel up to 40% annually for onsite customer engagement.

Own full-cycle recruiting for Customer Success, Finance, Marketing and G&A in Guatemala. Develop sourcing strategies, build talent pipelines, screen candidates, track hiring metrics, and partner with leaders to scale hiring and improve processes.

The Staff AI Engineer will build and scale the AI Agent platform, enabling high-volume conversational workflows and managing complex customer interactions across multiple channels.

Partner with the COO to drive post-sales strategy and execution for Customer & Revenue Operations. Lead strategic planning, prioritize initiatives, manage leadership cadences, create key content (business reviews, scorecards), translate strategy into action, and run high-impact projects to improve CX and RevOps performance.

The Account Executive at Podium will focus on closing new business through relationship-based selling, achieve sales targets, and collaborate with the account team while managing objections and aligning solutions with client needs.

The Associate Product Manager will develop internal marketing tools, drive product vision, integrate AI, and collaborate across teams to enhance efficiency and revenue performance.

The Staff AI Engineer will build and scale an AI Agent platform for managing customer interactions, focusing on high-volume, real-time workflows and system performance improvement.

The Sales Manager mentors SMB Account Executives, driving team performance and aligning solutions with client needs while achieving revenue targets.