Search the 6 jobs at ngrok

As a Principal Product Manager at ngrok, you will lead product development aimed at enhancing the developer experience. Responsibilities include creating product specifications based on user needs, prioritizing features, and acting as the customer advocate in engineering discussions. You will navigate technical challenges, manage project charters, and directly influence the product roadmap based on insights and feedback.

As a Staff Software Engineer in Developer Growth at ngrok, you'll enhance billing systems, design scalable software, lead technical initiatives, and mentor other engineers. Your work will ensure the platform efficiently supports millions of users and innovates billing infrastructure.

Design, build, and implement core software systems to improve the ngrok platform. This role involves leading technical decisions, building customer satisfaction through data utilization, mentoring other engineers, and writing scalable software for large user bases.

As a Senior Technical Writer, you'll create and maintain documentation, tutorials, and API references for ngrok's platform. Collaborating with engineers and product managers, you will ensure clarity and accessibility of technical content. You'll review existing documentation and innovate new guides based on user feedback and product updates.

As the founding Trust and Abuse Engineer, you will safeguard ngrok’s community by developing features and AI models to combat fraud, collaborate with security teams to identify attack vectors, and shape the trust engineering vision.

As an Engineering Manager at ngrok, you will lead and coach a team of 5-7 software engineers, manage product offerings, enhance team capabilities, and contribute to organizational culture. You'll focus on sustainable team success, customer empathy, and decision-making while engaging with the codebase and driving continuous improvement.