Neuron team at CDK Global
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The Sr. Product Marketer will spearhead product messaging, content strategy, and market positioning, leading integrated marketing initiatives and optimizing revenue through collaboration across teams. Responsibilities include understanding customer needs, creating strategic marketing plans, and enhancing product visibility in the market.
The Senior UX Designer at CDK Global will create exceptional user experiences for automotive industry products. Responsibilities include conducting advanced UX design activities, developing design solutions, collaborating with cross-functional teams, managing multiple projects, and advocating user-centered design principles.
Develop and implement scaled programs for customer success, identify opportunities for product adoption and value, assess dealership risk factors, advocate for customer needs, and drive engagement on community platform.
The Associate Field Network Engineer is responsible for providing high-quality installations, maintenance, and troubleshooting for client hardware. Key tasks include updating service cases, performing hardware diagnostics, installing and relocating equipment, and configuring networks, all while ensuring excellent customer interaction and service quality.
The Senior Customer Success Operations Director will enhance the efficiency of the Customer Success team by defining objectives, strategies, and scalable processes. This role involves analyzing data to provide insights for business decisions, managing risk, and improving customer journeys while collaborating cross-functionally to meet client needs.
The Senior Product Manager at Modern Retail will own the product strategy and business use cases, managing the full product lifecycle from ideation to end-of-life. Responsibilities include defining user stories, collaborating with agile teams, and ensuring the product aligns with market and user requirements.
The Senior UX Researcher conducts advanced UX research, designs and implements comprehensive studies to gather user insights, analyzes data, and collaborates with cross-functional teams. They advocate for user-centered design and ensure research aligns with product strategy while mentoring team members and delivering high-quality insights.
The Lead Product Manager is responsible for the full product lifecycle, from ideation to end-of-life, shaping product strategy, overseeing agile teams, and defining product requirements based on user feedback. They collaborate with R&D and stakeholders to enhance product offerings, monitor success metrics, mentor other product managers, and present the roadmap to executives and customers, aiming for profitable growth and customer satisfaction.
The Sr Customer Success Manager assists clients in defining business success strategies using CDK solutions and maintains relationships with dealership management. Responsibilities include assessing risks, preparing reports, identifying trends, mentoring staff, and contributing to project ownership while ensuring client retention and satisfaction.
The Assoc Technical Support Analyst handles client inquiries via various communication channels. Responsibilities include troubleshooting software issues, guiding clients through technical problems, and creating case logs. The role requires strong problem-solving and communication skills and involves working in a team environment to provide customer service and remote support.
The Senior Market Research Analyst will collect, analyze, and present data related to the North American Automotive and Heavy Truck Retail industry. Responsibilities include conducting primary and secondary research, gathering insights from competitors, and presenting findings to senior management to inform strategic decisions and marketing tactics.
The Sr. Customer Success Data Analyst analyzes customer data to uncover insights that improve customer adoption, satisfaction, and retention. This role involves leveraging data to identify trends, creating reports and dashboards, collaborating with cross-functional teams, and presenting findings to leadership to enhance overall customer experience.
The Manager of Contracting will lead the Quote to Cash team, overseeing operations, implementing process improvements, and ensuring quality assurance. Responsibilities include developing departmental goals, managing stakeholder relationships, and driving collaboration within teams. The role requires strong knowledge of finance and accounting processes as well as experience in contract review and standardization.
The Implementation Specialist will lead customer implementations and training for CDK Global solutions, ensuring client satisfaction and optimal system utilization. Responsibilities include consulting with clients, troubleshooting issues, conducting training sessions, and documenting project statuses while working independently or as part of a team.
The Associate Field Network Engineer is responsible for installing and maintaining client hardware and network systems, troubleshooting issues, and ensuring prompt service. Key responsibilities include using various tools for case management, performing field troubleshooting on LAN/WAN connections, implementing wireless solutions, and managing hardware installations while ensuring customer satisfaction and proper documentation of service cases.
The IT Audit Risk and Compliance Manager will manage IT SOX compliance testing, coordinate risk assessments, and conduct audits, ensuring adherence to IT governance and risk management practices. The role involves collaborating with various departments, preparing reports, recommending system improvements, and maintaining external auditor relationships.
The Sr. Site Reliability Engineer at CDK Global will manage solutions and cloud infrastructures, ensuring reliability, scalability, and performance of enterprise-grade systems. Responsibilities include improving solution lifecycles, troubleshooting distributed system issues, and collaborating with cross-functional teams to maintain reliability standards.
The Senior System Administrator will manage and drive the development and administration of the Totango/Catalyst platform, focusing on customization, user management, data architecture, automation, and integration with other systems, particularly Salesforce. They will also be responsible for reporting, training users, and vendor management.
The Sr. Data Architect at CDK Global will design and optimize data platforms, ensuring data integrity, security, and efficient processing. They will collaborate with stakeholders to align business needs with technical solutions across various data functionalities, and oversee the implementation of data models and architecture for diverse applications.
The Territory Sales Manager at CVR is responsible for selling automotive products to dealers, expanding market reach, generating leads, and managing a sales pipeline. The role requires exceptional communication skills and a proven sales track record.