Jobs at Modivcare

Supports the full recruitment process, including candidate sourcing, screening, interview coordination, offer discussions, applicant tracking, and onboarding assistance. Builds candidate pipelines, partners with hiring managers, communicates with stakeholders, and promotes a positive candidate experience. The role requires bilingual English and Spanish communication, strong organization, confidentiality, adaptability, and Microsoft Office proficiency.

Executes administrative and compliance onboarding tasks, including I-9 completion, background checks, reference verification, medical documentation review, file audits, and employee profile maintenance. Supports English- and Spanish-speaking new hires, manages high-volume workloads, processes internal tickets, safeguards sensitive information, and contributes to workflow improvements while ensuring employees are compliant and ready for assignment.

Defines enterprise AWS cloud architecture and standards; designs secure, scalable, compliant multi-account platforms and landing zones. Builds production Infrastructure as Code using Pulumi and AWS CDK, prototypes infrastructure, reviews engineering delivery, and creates handoff documentation. Provides technical leadership, mentors architects, supports cloud strategy, evaluates AWS services, and embeds cost optimization, governance, security, and compliance practices into platform design.

Handles transportation service exceptions, trip data accuracy, approvals, denials, appeals, benefit utilization, mileage, and billing investigations. Provides customer service and outreach to members, medical facilities, clients, and stakeholders through phone and written channels. Identifies fraud or abuse trends, escalates dissatisfaction, recommends process improvements, supports phone operations, and mentors peers while maintaining accurate, efficient service delivery.

Develop and maintain automated testing frameworks and scripts across software platforms. Execute manual and automated tests, analyze results, track defects, perform regression testing, and create test documentation. Collaborate with developers and cross-functional teams throughout the software development lifecycle to ensure quality and testability. The role also involves applying testing processes, supporting CI/CD practices, coordinating with distributed teams, and staying current with testing tools and methodologies.

The job description provides limited role-specific details. The Senior Manager, DevOps role likely involves leading DevOps functions and supporting technology operations, but no specific responsibilities, technologies, or qualifications are provided. The position is primarily seated and involves extensive computer and telephone use, with occasional light physical activity.

Plans and executes internal audits across organizational risk areas, including fraud risk. Manages audit lifecycle activities from planning through remediation follow-up, advises stakeholders on internal controls and risk mitigation, supports enterprise risk assessments, develops audit plans, coordinates with assurance functions and external auditors, and contributes to data analytics, quality improvement, and audit reporting.

Develop and maintain automated test frameworks and scripts, execute manual and automated test cases, identify and track defects, perform regression testing, collaborate with developers and cross-functional teams, and support CI/CD and testing processes across platforms (including mobile, API, and database).

Lead Montana non-emergency medical transportation (NEMT) operations, overseeing provider performance, compliance, budgets, and KPIs. Serve as primary liaison with Medicaid, health plans, and community partners; drive strategic growth, RFP support, and cross-functional initiatives. Build and coach local leadership, manage staffing and HR processes, and implement data-driven improvements to service quality and financial performance. On-site five days per week; occasional travel.

Manage and maintain relationships with transportation providers across assigned regions, drive provider performance and safety metrics, conduct training, identify and implement process improvements, use data to resolve network issues, manage related projects, and travel frequently to meet providers and visit markets.

Manage and strengthen relationships with transportation providers across an assigned market. Monitor operational performance and safety metrics, identify improvement opportunities, conduct provider training, resolve issues, and partner with cross-functional teams to ensure reliable, compliant non-emergency transportation services. Role requires significant travel and participation in special projects.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and dispatches, routes complex concerns, and meets queue, service-level, quality, and schedule requirements. Works collaboratively with experienced team members while learning company procedures and technology capabilities.

Lead government affairs strategy across multiple states, representing the company before state leaders, managing advocacy efforts, and collaborating with internal teams on policy developments.

The Regional Government Affairs Director leads government affairs strategy across multiple states, serving as the primary representative to policymakers and managing legislative advocacy efforts. Responsibilities include relationship management, policy monitoring, and collaboration with internal teams for public affairs initiatives. The role also involves stakeholder engagement and executing political strategies aligned with corporate objectives.

The Regional Government Affairs Director will lead government affairs and public affairs initiatives, advocating for company interests across multiple states, engaging with policymakers, and implementing advocacy strategies.

Coordinates transportation service requests, standing orders, hospital discharge trips, approvals, waivers, and pre-authorizations. Supports utilization reviews, denial and appeal processes, cancellation audits, customer service investigations, provider recoupment tasks, and billing trend reporting. Maintains facility information and communicates with members, facilities, clients, and transportation providers while following established procedures and cost-saving measures.

Architect and deliver complex distributed systems using Azure cloud-native technologies, microservices, APIs, and event-driven patterns. Lead architecture reviews, reliability initiatives, performance optimization, incident response, and root-cause analysis. Drive adoption of AI-assisted development tools while maintaining security and code quality. Collaborate across engineering, DevOps, QA, and product teams, and mentor engineers on technical design, development practices, and AI-enabled workflows.

Lead and deliver projects from initiation to close, define scope, manage timelines/budgets, mitigate risks, coordinate cross-functional teams and vendors, mentor junior PMs, report to senior leadership, and perform post-implementation reviews. Occasional travel required.

Lead design and implementation of enterprise Master Data Management (MDM) solutions, establish Golden Records, build cloud-native data pipelines and APIs, implement dbt transformations and IaC, enforce data quality, governance, and HIPAA-compliant practices to enable analytics, AI, and operational systems across Member, Provider, Facility, and related domains.

Process, approve, and resolve transportation service requests and exceptions (eligibility, waivers, denials); manage appeals and billing/utilization reviews; handle inbound/outbound communications (phone, fax, email, web); conduct outreach to members and facilities; identify/report fraud or abusive practices; support department phone activity, monitor trends, and participate in projects as assigned.