Kikoff
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As a Senior Complaints Specialist, you will be responsible for researching and resolving consumer complaints, partnering with various internal teams to address process gaps, and developing knowledge of applicable consumer protection laws. You will create detailed summaries and maintain reporting to highlight complaint issues and trends.
As an Escalations Specialist, you will manage and resolve sensitive member issues, analyze escalated cases, and communicate findings to a variety of stakeholders. You will work closely with team members from different levels of the organization to identify root causes and improve processes while maintaining a high standard of customer service.
The Senior Product Marketing Manager at Kikoff will focus on driving product adoption and improving customer experience through market strategies, data analysis, and direct customer engagement. Key responsibilities include creating go-to-market plans, launching new products, and executing marketing campaigns. Collaboration with cross-functional teams is essential for success.
The Senior Growth Marketing Manager will focus on scaling user acquisition, developing and executing marketing campaigns across various channels, measuring performance metrics, and collaborating with cross-functional teams to drive growth and optimize creative performance.
As a Technical Sourcer, you'll develop a recruiting process across multiple functions, source candidates for key roles, and establish trust with applicants. You'll focus on understanding candidates' needs and assist in providing solutions throughout the hiring process.
The Lifecycle Marketing Manager will focus on scaling and optimizing user lifecycle marketing efforts, improve customer retention and lifetime value, and build lifecycle programs for new products. Responsibilities involve rigorous testing of campaigns, improving communication strategies, and collaboration with creative and data teams.
The Senior Lifecycle Marketing Manager will lead efforts to improve user retention and monetization through lifecycle marketing strategies. This includes building new lifecycle programs, optimizing existing campaigns, conducting split tests, and collaborating with cross-functional teams. The role is focused on using customer data to drive engagement and achieve growth targets.
The Product Engineering Manager will lead a team of engineers, focusing on core product contributions and managing rapid prototyping and production releases. The role includes collaborating with product, marketing, and design teams while ensuring technical excellence and increasing internal efficiency. Strong analytical skills and adaptability are crucial as the startup environment requires quick decision-making and prioritizing business tradeoffs.
The FP&A Manager will lead financial planning and analysis processes, providing strategic insights and forecasting support for various business units. Responsibilities include maintaining the operating model, improving reporting frameworks, performing budgeting and month-end close analysis, and collaborating with teams on financial strategies and capital raise efforts.
The Senior Manager of Revenue Accounting will oversee compliance with ASC 606, manage revenue monthly close activities, and serve as a subject matter expert on revenue recognition. Responsibilities include implementing policies, reconciling data between systems, collaborating with cross-functional teams on revenue matters, and leading audits to ensure compliance with revenue accounting standards.
The Growth Marketing Manager will drive user acquisition and campaign management for Kikoff's credit-building solutions. Responsibilities include strategizing growth initiatives, optimizing campaigns across multiple channels, defining KPIs, and executing A/B tests to enhance performance. The role requires strong analytical skills and collaborative efforts across teams.
The Senior Business Development Manager will identify and develop strategic partnerships to drive growth and user acquisition at Kikoff. Responsibilities include managing a pipeline of partnership opportunities, executing expansion strategies, pitching the company's vision, negotiating agreements, and collaborating with cross-functional teams to ensure successful partnerships.
The Business Development Manager will be responsible for identifying and managing business partnerships to drive growth and new user acquisition. Key responsibilities include creating expansion strategies, developing partnerships, managing relationships, and collaborating with cross-functional teams to achieve company goals.
The People Operations Specialist will enhance the employee experience by developing onboarding programs, providing HR administrative support, responding to inquiries, and collecting feedback for improvement. The role emphasizes strong organizational skills and the ability to manage multiple tasks efficiently while supporting various HR processes.
The Lead Data Engineer will establish a vision for data architecture and build scalable data models and pipelines. Responsibilities include optimizing foundational datasets, ensuring data quality, improving data infrastructure, building analytical dashboards, and mentoring junior engineers.
As a Lead Data Scientist, you will create an automatic credit underwriting system, develop machine learning models to predict defaults, synthesize datasets, investigate loss cases, conduct sensitivity analyses, build analytical dashboards, and mentor junior data scientists.
Looking for an experienced backend software engineer responsible for core product contributions, rapid-prototyping, and production-release concerns at a fast-growing fintech startup. Must have strong problem-solving skills and the ability to analyze data for business purposes.
Seeking an experienced full stack software engineer responsible for core product contributions, rapid-prototyping, and production-release concerns in a fast-growing fintech startup. Must have split personality approach towards correctness and prioritization. Requires 4+ years of industry experience and strong problem-solving skills.
Experienced backend engineer with strong knowledge in Rails and AWS. Responsible for core product contributions, rapid-prototyping, and production-level concerns including infrastructure and security. Must have 4+ years of industry experience and ability to analyze data for business purposes.
Seeking experienced mobile engineers proficient in Flutter, Android, and iOS to work on a fintech startup's mobile app development. Responsibilities include contributing to product impact, analyzing data, and forming professional bonds with startup-forward coworkers.