Search the 14 jobs at Duetto

As a Principal Data Scientist, you will develop machine learning models for hotel demand and pricing prediction, optimize revenue through pricing strategies, and lead technical projects. Collaboration with product and engineering teams is key to integrating solutions and presenting findings to management.

Delight customers with speedy responses and personalized experiences in technical support. Own the entire case lifecycle and craft new knowledge articles when needed. Successful troubleshooting and resolving of cases across all Duetto products.

The Integration Analyst will support the expansion of Duetto's partner network by certifying new integrations, assisting with development and testing, and creating documentation. Responsibilities include testing API integrations, troubleshooting issues, and collaborating with various teams to ensure smooth onboarding of hotels.

The Customer Success Manager will manage stakeholder interactions and ensure project success, assisting clients to maximize the value from Duetto's revenue optimization solutions. Responsibilities include analyzing data, conducting meetings, managing post-sales activity, and providing ongoing support.

As a Senior Data Scientist, you will analyze complex datasets to optimize product performance, create data visualizations, collaborate with product teams, and communicate insights for strategic decision-making. Your role includes working closely with engineering to ensure data integrity and analyzing customer behavior to drive product improvements.

The Technical Support Specialist ensures quick resolution of customer support cases through a single global queue. Responsibilities include case triage and management, collaboration with peers, and documentation for product defect escalation, with a focus on providing high-quality customer service and knowledge article creation.

The Technical Support Specialist is responsible for managing customer support cases, ensuring accurate data entry, troubleshooting issues, and creating knowledge articles. They will escalate product defects, document findings, and carry out case management with a focus on customer satisfaction and efficient resolution.

As a Technical Support Specialist, you'll manage customer support cases, ensuring effective triage and resolution. You'll document product defects and utilize training resources to troubleshoot across all Duetto products. The role requires strong analytical skills and familiarity with XML and ticketing systems. Promotion to Senior Specialist is possible after one year based on performance.

As a Technical Support Specialist, you'll manage customer support cases, troubleshoot issues across Duetto products, and contribute to knowledge articles. You'll triage cases, escalate product defects, and ensure customer satisfaction. This role offers a defined career track with potential for promotion after one year.

As a Senior Software Engineer, you will design, develop, and maintain scalable applications across the stack, focusing on delivering a polished user experience. You'll collaborate with cross-functional teams, implement event-driven architecture, and mentor others while solving complex technical problems. This fully remote role encourages collaboration and fun in the workplace.

As a Technical Support Specialist, you will manage customer support cases, triage and assign cases, troubleshoot and resolve product issues, and document escalations for engineering. You will also create knowledge articles to assist customers in resolving their issues independently, with an opportunity for promotion to Senior Specialist after demonstrating independence in case management.

As a Technical Support Specialist, you will manage support cases from open to resolution, ensuring accurate triage and documentation. You will troubleshoot issues across Duetto products, create knowledge articles, and escalate product defects where necessary. The role involves working closely with clients, requiring strong analytical skills and proficiency with ticketing systems.

As a Senior Software Engineer at Duetto, you will design and develop scalable applications, write automated tests, implement event-driven architecture, and mentor team members. You will collaborate across functions to enhance product experiences, manage application complexity, and drive technical expertise growth, all in a remote setting.

As a Senior Software Engineer, you will create and maintain scalable applications across the stack, ensuring an engaging user experience. Responsibilities include designing software solutions, writing automated tests, implementing microservices, and collaborating with cross-functional teams.