Jobs at Applied Systems

Lead North America agency adoption and engagement for Applied's commercial collaboration portfolio. Set strategy, build scalable operating models and playbooks, align cross-functional teams, and personally lead executive agency engagements and large migrations to drive day-to-day usage and bound premium. Combine human-led and digital adoption motions and reinforce network effects between agencies and carriers.

As a Bilingual Inside Sales Consultant, you will manage the full sales cycle, consult with independent agents, and exceed sales quotas.

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.

Provide frontline customer support for Applied Systems insurance software via phone, chat, and email; troubleshoot basic technical issues, document cases in the CRM, escalate complex problems, contribute to KBs, participate in training and testing, and meet SLA and customer satisfaction targets while working rotational shifts.

The Senior Software Engineer will design, develop, and deliver quality software solutions. Responsibilities include coding, code reviews, performance monitoring, and guiding other engineers. Looking for candidates with experience in SaaS development, cloud environments, and various programming technologies.

Lead product analytics for a B2B SaaS product: define metrics and measurement frameworks, analyze user behavior and product performance, build self-service dashboards, partner cross-functionally to link usage to business outcomes, and translate data into strategic recommendations for product roadmap and GTM decisions.

Lead and build a product analytics function: define KPI framework, instrumentation, and self-serve analytics using Pendo and BI tools. Partner cross-functionally to measure product performance, surface insights, influence roadmap and embed AI-powered analytics into product lifecycle.

The Manager of Customer Support will lead the team, manage escalated cases, drive operational excellence, and coach team members to improve customer outcomes.

Develop and deliver high-quality software features and integrations for form data frameworks; write maintainable code, build and update automated tests and CI/CD pipelines, monitor and debug production performance, and collaborate with global engineers and product teams.

Manage customer implementation projects end-to-end: plan and adapt deployments, lead setup/configuration and troubleshooting, serve as primary customer point of contact, build trust-based relationships, translate technical details for customers, act as product SME and coordinate cross-functional handoffs.

Design, develop, test, deploy, and maintain full-stack web applications using .NET for backend development and ReactJS for frontend development. Gather requirements, analyze and design solutions, write clean and maintainable code, participate in code reviews, maintain technical documentation, troubleshoot issues, and collaborate with product managers, designers, and developers. The role also involves working with microservices, event-driven programming, asynchronous design, REST APIs, databases, and modern development and deployment technologies.

Design, build, maintain, and modernize an insurance rating and quoting platform using C#, .NET, REST APIs, SQL Server, JavaScript, and TypeScript. Diagnose full-stack defects, improve test automation, participate in architecture and code reviews, mentor junior developers, collaborate with stakeholders, and drive engineering-quality improvements while supporting migration toward .NET Core and React.

Operate and maintain hybrid cloud and colocation infrastructure: Windows Server and VMware administration, cloud (Azure/GCP) workloads, enterprise storage, patch and vulnerability management, automation (Ansible, PowerShell/Python/Bash, IaC), monitoring/observability, incident response, DR testing, and cross-team documentation and collaboration.

Secure LLMs, generative AI systems, ML infrastructure, training pipelines, and AI applications. Responsibilities include threat modeling, architecture reviews, security controls, hardening, vulnerability remediation, data privacy, incident response runbooks, vendor reviews, governance, policy development, and AI security training. The role also supports proof-of-concept security solutions and monitors emerging AI threats.

Manage accurate and timely customer invoicing, reconcile billing data, review contracts for billing setup, resolve billing inquiries, validate billing inputs with internal teams, and support month-end billing and revenue recognition activities. Maintain billing documentation, improve processes, reduce errors, and ensure compliance with internal controls. The role requires familiarity with recurring or subscription billing, revenue recognition, Microsoft Excel, and billing systems.

Develop and maintain software applications within a development team. Analyze requirements, create technical specifications, write, review, debug, and document code, and recommend product enhancements. Work on scripting, APIs, data transformation, and complex mapping documents using XML, XSD, XSLT, JSON, Java, Angular, and TypeScript. Resolve complex issues with minimal supervision, communicate status, and collaborate effectively.

Staff Software Engineer and technical lead responsible for designing and delivering full-stack solutions with Python, FastAPI, and ReactJS. The role provides architectural direction across teams, leads design and code reviews, resolves complex technical issues, establishes engineering standards, documents system decisions, and promotes CI/CD, automated testing, cloud development, security, and AI-enabled delivery practices.

Hunts and closes new-logo business with independent insurance agencies across Manhattan and Long Island. Responsibilities include prospecting, cold calling, opening doors, setting appointments, consultative selling, attending industry events, following up on leads, developing target opportunities, and maintaining post-sale relationships. The role sells enterprise SaaS and cloud solutions remotely within an assigned territory and includes travel, base salary, commission, and uncapped compensation.

As a Software Development Engineer in Test, you'll create and conduct automated tests, resolve technical issues, and collaborate with development teams to ensure software quality.

Lead a new data engineering team to define standards, drive cross-functional AI-driven initiatives, and provide hands-on guidance in SQL optimization, data modeling, and the GCP data/streaming stack. Balance technical leadership with people management, coach engineers, promote AI-assisted workflows, and collaborate with Product and Architecture to build a standardized data ecosystem.