Aceable

HQ
Austin, Texas, USA
Total Offices: 4
183 Total Employees
50 Product + Tech Employees
Year Founded: 2012

Benefits at Aceable

Join one of Austin's Best Places to Work in 2023 & 2024
Competitive total rewards (base salary + bonus/stock options, if applicable)
401k match
Robust medical, dental, and vision benefits
Generous paid time off programs + 19 paid holidays per year
Flexible work schedule
Wellness programs
Our own space on the top floor of a downtown Austin building with free parking
Weekly lunch, a fully stocked fridge, and plentiful snacks
Company events and activities (holiday events, happy hours, volunteering)
#PursueGrowth Reimbursement ($600 per year for full-time employees)
Free Roadside Assistance subscription
Passionate teammates excited to help you succeed and learn
Our team works in a hybrid work environment with flexibility to work in office or remote based on role/department

Financial + Retirement

401(K)

401(K) matching

Company equity

Performance bonus

Office Perks

Company-sponsored outings

Fitness stipend

Company-sponsored happy hours

Onsite office parking

Free snacks and drinks

Some meals provided

Mother's room

Child Care + Parental Leave

Company sponsored family events

Family medical leave

Generous parental leave

Professional Development

Continuing education stipend

We offer $500 annually for continuing education.

Customized development tracks

Job training & conferences

Paid industry certifications

As a part of our #PursueGrowth reimbursement program, employees are able to acquire industry certifications to invest in the growth and upskilling.

Promote from within

Lunch and learns

Aceable hosts lunch and learn meetings once per month.

Continuing education available during work hours

Customer Experience and support teams are provided two hours of weekly professional development time.

Tuition reimbursement

Our Pursue Growth Reimbursement covers $500 annually towards tuition.

Personal development training

Diversity

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Wellness programs

Mental health benefits

Abortion travel benefits

Culture

Volunteer in local community

Aceable provides quarterly volunteer events for our team members. Everything from wrapping books at a local elementary school to volunteering at Austin Pets Alive!

Flexible work schedule

Flexible work is designed to maintain a positive impact on our business where our work isn’t anchored to one place and time, and instead, is focused on outcomes.

Open door policy

Open office floor plan

Partners with nonprofits

Remote work program

Members of our team may work remotely inside or outside of the United States on a temporary basis for a maximum of 30 consecutive calendar days per year.

Team based strategic planning

OKR operational model

Employee-led culture committees

Quarterly engagement surveys

Hybrid work model

Vacation + Time Off

Generous PTO

Paid volunteer time

Paid holidays

Paid sick days

Unlimited vacation policy

Flexible time off

Floating holidays

Bereavement leave benefits

Hardship benefits

Aceable supports employees who are affected or impacted by regional natural disasters.

Company-wide vacation

Offices are closed for Winter Break (12/24-1/1) annually

Search the 1 job at Aceable

Recently posted jobs

eCommerce • Edtech • Healthtech • Mobile • Payments • Real Estate • Software
Ensure customer contacts are addressed, questions are answered, and quality standards are met for each interaction. Responsible for conducting inbound and outbound calls, chats, and emails to provide a positive customer service experience. Stay informed on product updates and department processes to continuously improve. Document all customer interactions and escalate urgent situations to appropriate resources.