Top Remote Customer Success Jobs in Provo, UT
The Sr. IDeaS Success Manager, Enterprise is responsible for developing and maintaining strong relationships with Enterprise clients, providing high-quality service and support, resolving complex client issues, and maximizing client value from the IDeaS system. The role involves communication, conflict resolution, stakeholder meetings, and knowledge of revenue management systems in the travel industry.
The Coding & Billing Specialist will be responsible for reviewing day-to-day encounter coding, coding queries, coding corrections, claims submission, and more. This is a part-time, contracted position with flexible hours.
The Long Term Disability Claims Specialist II at MetLife evaluates long term disability insurance claims, exercises independent judgment, critical thinking, exemplary customer service, and effective inventory management skills. Responsibilities include managing an assigned caseload of claims, calculating benefits, providing timely and accurate claims reviews, interacting with various stakeholders, and collaborating with resources to ensure thorough decisions.
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The Accounts Receivable & Collections Specialist at Restaurant365 is responsible for ensuring the company hits overall cash targets through forecasting cash, negotiating with customers, and automating collection processes. The role requires critical thinking, cash process expertise, and the ability to scale cash collections efforts.
Manage long-term customer relationships, drive product adoption, handle escalations, and ensure customer success for a SaaS company in the restaurant industry. Collaborate with sales, onboarding, and product teams to meet customer goals and metrics.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Senior Consumer Category Specialist at Vista will be responsible for defining and implementing product assortment strategies, managing P&L for specific product categories, and driving operational efficiency in the Consumer division. The role involves collaborating with cross-functional teams to enhance the customer experience and achieve business objectives.
The Consumer Credit Support Specialist at Bloom Credit is responsible for investigating and responding to consumer inquiries, disputes, and complaints. They collaborate with credit bureaus, develop consumer support strategies, ensure compliance with regulations, create reports, and provide prompt and professional service to clients. The ideal candidate has excellent communication and problem-solving skills, can handle high volumes of inquiries, and is committed to inclusiveness and equal employment opportunities.
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Looking for a bilingual, Spanish-speaking Customer Success Manager for Grammarly for Education to support the LATAM customer base. Responsibilities include cultivating strong relationships with education accounts, ensuring customer satisfaction, executing contract renewals, and driving account usage.
Deliver program consulting services to Qualtrics customers, collaborate on program vision, design journeys, build measurement strategies, and create systems of insight and action. Guide clients through organizational change and help them realize business outcomes.
The Customer Onboarding Manager at AffiniPay is responsible for ensuring successful onboarding of new customers transitioning to CASEpeer software. They work closely with the Client Success Team to drive customer success, satisfaction, and value realization. Key responsibilities include mastering the product, customizing onboarding experiences, proactive customer outreach, managing customer inquiries, and representing the company at events.
Top remote Companies in Provo, UT Hiring Customer Success Roles
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