Top Remote Customer Success Jobs in Little Rock,
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Order Management Specialist supporting the global sales team through pre/post-sales activities, quotations, and managing simple and complex orders. Key point of contact for sales department and internal departments to drive growth.
As the Global People Operations Sr. Intake and Governance Specialist, you will play a critical role in the execution of projects that deliver productivity enhancements and create capacity for the Global People organization. Responsibilities include managing the operations of the Global People Ops Portfolio Intake process, assessing new Intake requests, tracking approved projects, identifying enhancements to portfolio management processes, and collaborating with various stakeholders to drive alignment to strategic priorities.
The Senior Customer Success Manager at ServiceNow acts as an advocate for customers, overseeing a portfolio to help them achieve business outcomes and increase product adoption. Responsibilities include ensuring technical health, leveraging success plays, creating new use cases, maximizing customer value, and resolving escalated issues quickly.
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The Associate Operations Support Specialist at VelocityEHS provides backend operational expertise to assist the Service Operations team in meeting customer expectations. Responsibilities include SDS library build, quality assurance, file obtainment, and project metrics documentation. The role requires strong communication skills, attention to detail, proficiency in MS Office, internet research, and the ability to work independently or within a team.
Looking for a Research Advisor to join the Customer Experience and Research team at dscout. Responsibilities include training clients, providing research recommendations, running research projects, creating educational materials, and more. Requires a BA/BS in relevant field, 1-4 years of experience, client-facing skills, and project management abilities.
Design and implement chatbot workflows, integrate systems like Salesforce and Intercom, capture and analyze customer insights, architect customer experiences, innovate new experiences, manage feedback loop, and improve AI deflection for onboarding experiences.
Individual contributor role responsible for quality monitoring and preparation of comprehensive assessments related to incidents, events, and crises. Coordinates and executes responses for 24x7 support. Assists in developing business continuity and disaster recovery plans, supporting business recovery and crisis management, and monitoring compliance with business continuity processes.
As a Senior Manager of Customer Experience Strategy at Samsara, you will focus on delivering a superior customer experience, driving customer loyalty and growth. You will manage voice of the customer programs, analyze customer data, and collaborate with leaders to enhance the overall customer journey. Ideal for those passionate about customer data and impacting industries.
Lead Customer Experience research to gain deep insights into customer behaviors, needs, and critical challenges. Engage in strategic initiatives to ensure services and products resonate with customers.
Join Flexport as an Implementation Specialist of fulfillment to drive onboarding experiences for clients and support end-to-end supply chain solutions. Collaborate with internal teams to ensure client needs are met and provide outstanding customer service. Requires 3-5 years of client service experience in fulfillment or related field, willingness to travel, enthusiasm for client interaction, and a strong work ethic.
Seeking a Team Lead to inspire and mentor a technical support team, ensuring exceptional customer service. Responsibilities include managing queues, troubleshooting technical issues, and overseeing a knowledge base.
Top remote Companies in Little Rock, Hiring Customer Success Roles
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