Top Remote Customer Success Jobs in Birmingham, AL

As a Senior Customer Success Manager at LogicManager, you will be responsible for nurturing and expanding customer programs. This includes managing a portfolio of assigned accounts, supporting customers in utilizing LogicManager, collaborating on retention strategies, prospecting new leads, conducting demos, advocating for customer needs, and offering industry insights. You'll need 4-7 years of customer-facing experience and a bachelor's degree.

As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc. In this role, you will work directly with clients and internal teams with a focus on increasing provider value throughout their time on Zocdoc.

The Customer Engagement Coordinator will provide top-tier support to customers, assist in enhancing customer experience, and build consultative relationships with internal teams. They will conduct client engagement calls, oversee implementations and renewals, and ensure customers receive post-launch support.

The Sr. IDeaS Success Manager, Enterprise is responsible for developing and maintaining strong relationships with Enterprise clients, providing high-quality service and support, resolving complex client issues, and maximizing client value from the IDeaS system. The role involves communication, conflict resolution, stakeholder meetings, and knowledge of revenue management systems in the travel industry.

The Coding & Billing Specialist will be responsible for reviewing day-to-day encounter coding, coding queries, coding corrections, claims submission, and more. This is a part-time, contracted position with flexible hours.

The Long Term Disability Claims Specialist II at MetLife evaluates long term disability insurance claims, exercises independent judgment, critical thinking, exemplary customer service, and effective inventory management skills. Responsibilities include managing an assigned caseload of claims, calculating benefits, providing timely and accurate claims reviews, interacting with various stakeholders, and collaborating with resources to ensure thorough decisions.

The Accounts Receivable & Collections Specialist at Restaurant365 is responsible for ensuring the company hits overall cash targets through forecasting cash, negotiating with customers, and automating collection processes. The role requires critical thinking, cash process expertise, and the ability to scale cash collections efforts.