Digital Turbine

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İstanbul, Şişli, İstanbul, TUR

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Jobs//Customer Success//

Sr. Client Solutions Manager

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At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers - intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.
Client Solutions team is responsible for the successful matching of customer problems or goals with the appropriate Digital Turbine's solutions and products as well as the coordination of end-to-end execution and delivery of those solutions and products at the base level. With market dynamics and Digital Turbine offering shifting to a more KPI driven state, successful delivery creates bigger and more frequent opportunities of growing business relationships mostly based on successful delivery. This as a whole is the key output of the team. Our new Sr. Client Solution Manager will be based in our Istanbul Office and reporting to Lead, Client Success Manager.
About the role:

Manage, organize and optimize campaigns for Turkish market.
Prepare daily & weekly & monthly & quarterly reports for our advertisers,
Ensure Communication with Media Planning Agencies, Social Media Agencies, and Advertisers,
Responsible for invoicing process monthly with the Finance team.
Lead and drive day to day relationships, client strategy,
Have a deep understanding of partnerships to support consultation on campaign strategy, content and campaign delivery success,
Understand clients' business goals, creatively solve problems and increase account activity,
Partner with internal cross-functional teams; sales, operations, product, publishing and finance to ensure campaign performance metrics are met,
Drive client retention, renewals and up-sells,
Extract insights from complex data sets and clearly communicate opportunities to clients.
Monitor and improve customer campaign performance and return on investment.

About you:

Bachelor's Degree, preferably in Business, Marketing, Advertising, PR, Communications, or a related field,
Fluent in English, superior written and oral communication skills both in Turkish and English,
Min. 4 years of experiences,
Fluent in MS Office (Word, Excel, PowerPoint, etc.)
Team player with strong interpersonal /communication skills.
Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data, analyzing and presenting trends,
Experience in digital advertising tools/dashboards
Understanding of basic online advertising models and key industry trends.
Strong communication and customer service skills,
Extremely proactive and biased towards taking action.

#LI-IV1 #LI-Hybrid
About Digital Turbine:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world's leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization - connecting our partners to more consumers, in more ways, across more devices.
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce's Company Culture in 2020.
Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and partners, driving better outcomes.
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Nathan Spotz

Head of Strategic Initiatives Group

INNOVATE THEN UNPLUG

Build the work life you want with supportive peers

Considering that Digital Turbine is a global business with global demands, it’s essential for employees to balance both personal and professional priorities, Nathan Spotz said. Luckily, the company makes it easy to do this, fostering a focus on communication, collaboration and trust. “This crew encourages each other to unplug and supports each other to make that possible,” Spotz said. “By offering this flexibility, the company also empowers and enables employees to take charge of their career journeys, which in turn also improves their impact towards the broader business.”

You have the opportunity to execute initiatives that impact DT’s bottom line while being empowered to own your desired career path.

Melinda Malone

Reporting Analyst

DRIVE THE CONVERSATION

Share your voice and help others do the same

Melinda Malone is proud of the fact that Digital Turbine gives a voice to all of its employees across the globe. Since joining the company in the fall of 2022, she has had the chance to take part in company-sponsored events honoring Black History Month, International Women’s Day and more. Malone added that DT’s global culture is also fostered by the DT Spark committee, which invites women and their allies from all regions to hold monthly discussions related to important topics, such as women’s health and motherhood. “I’m grateful for DT’s inclusivity and look forward to attending more DEI events in the future,” she said.

If you look around any DT office, meeting or function, you’ll see all types of individuals at all levels of the organization.

Anna Su

Senior Director of Creative Services

EMBRACE ADAPTABILITY

Continuously evolve in a resilient workplace

Throughout the eight-and-a-half years Anna Su has worked at Digital Turbine, she has seen the company continually adapt and find new opportunities to evolve. She aims to instill this resilience into the work she does each day. “I welcome chances to reset and re-evaluate how I work, question how things can be done better and push forward with a fresh set of ideas,” Su said. Driven by this ambition to grow, she and her peers work together to achieve common goals — and drive innovation.

I firmly believe in raising people up, recognizing great work and giving the team the autonomy to create and innovate in their own style.

What are Digital Turbine Perks + Benefits

Digital Turbine Benefits Overview

We know how important it is to reward our teams for the hard work and results they bring to the business, that’s why we offer great benefits and a total rewards program tailored to our employees around the world.

Total Rewards
This includes base salary, bonus or commission structure based on your role, top notch benefits and equity for EVERY employee in the company.

Flexible & Casual Environment
We hustle, we work hard, and we believe in freedom. We know life doesn’t happen on a fixed schedule, so we offer flexible hours to work when and how it’s best for you.

Comprehensive Coverage
Full medical, dental and vision coverage is provided as well as insurance on group, life, dependent and business travel.

Stock Options
We want EVERY employee to be a shareholder in Digital Turbine. Every new employee is granted stock options when they join the company and is eligible for discretionary option grants based on their performance.

Time Off
We want you to make the best decisions for your time and believe you should take time off when you need it. We offer unlimited vacation, parental leave, and a fully paid 12-week short-term disability.

Time Together
From tacos on Mondays to beer on Fridays, the company regularly takes breaks to gab and grab food. Each site has its own locally-inspired perks to keep our teams connected and having fun.

Culture

Volunteer in local community

Our Digital Turbine Gives Back program focuses on creating measurable and substantial impact to the local community, nonprofits and employees

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Flexible work schedule

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

We actively foster & grow a safe learning environment for DT employees to engage in meaningful interactions that challenge us to break down barriers and inherent beliefs.

Hiring practices that promote diversity

Health Insurance + Wellness

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Mental health benefits

Financial & Retirement

401(K) matching

Company equity

We want EVERY employee to be a shareholder. Every new employee is granted stock options upon joining Digital Turbine and is eligible for discretionary option grants based on their performance.

Employee stock purchase plan

Everyone is granted stock options when they join the company.

Performance bonus

Child Care & Parental Leave

Generous parental leave

Family medical leave

Vacation + Time Off

Unlimited vacation policy

Paid holidays

Paid sick days

Office Perks

Commuter benefits