Esper

Next-Gen Device Management for Android & iOS

Bangalore, Bengaluru, Karnataka, IND

Hybrid

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Jobs//Hybrid//Developer + Engineer//

Senior Software Development Engineer (Sr SDE) - SRE

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Senior Software Development Engineer (Sr SDE) - SRE
Esper is the industry's first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their software as a service. Esper has rapidly-growing global customer adoption among some of the world's most innovative major brands in retail, hospitality, logistics, and healthcare.
In this role you will contribute to a critical and highly-visible function within the Esper business. You will be given the opportunity to autonomously deliver the technical direction of the service, and the feature roadmap. You will work with extraordinary talent to deliver end to end features, improve platform quality and be a technical leader. If you're excited to have a large impact on Esper and the device industry, you'll find this role to be engaging, challenging, and full of opportunities to learn and grow.
Why this role is unique

You'll be responsible for end to end implementation and maintenance of the features, fixes and enhancements to the platform.
Your contributions directly and immediately improve the experience of our customers
You get to work on cutting edge technologies
You'll solve scalability problems that come with managing millions of devices
Each project you take up will increase the scope of your impact on the platform

What you'll do

Improve Esper Platform by planning, recommending and executing strategic projects.
Use metrics and data to provide insights on customer usage, bottlenecks, future requirements, security and scalability of the platform.
Create standards, guidelines, sample projects, demos to influence engineering teams to write stable, secure, maintainable and quality code.
Work with distributed teams to drive changes, write RCAs and coordinate resolution for production incidents.
Objectively assess new technologies, tools, frameworks and design patterns for adoption into Esper Platform.
Become the Subject Matter Expert(SME) for the DevOps team.
Responsible for all the SRE tasks in performance testing
Responsible for all the SRE tasks in Integration test automation
Responsible for all the SRE tasks in API test automation
Responsible for release related tasks

What we're looking for

5+ years of Experience
Hands on experience in building and managing cloud systems on one or more providers e.g. AWS, GCP, Azure etc
Knowledge of CS fundamentals like Data Structures, Algorithms, OS and Networks
Experience in in designing, developing and deploying at least one customer facing project
Hands on knowledge of scripting or any modern programming languages.
Experience in developing and deploying on UNIX/Linux based systems.
Hands-on experience in performance optimization using multiple metrics.
Hands-on experience in microservices and container technologies like Docker, Kubernetes, OpenShift etc.
Understanding of best security practices for implementing IAC, automation and CI/CD workflows.
Experience in Jenkins, Buildkite.
Knowledge on Performance testing and Automation testing.

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Kasey Carter

Senior Manager of People

OPPORTUNITIES ABOUND

Building culture with space to grow

For Kasey Carter, Esper’s senior manager of people, the clearest embodiment of the company phrase “see a need, meet a need,” was when CEO Yadhu Gopalan helped carry desks during an office move. Culture building is critical for Esper’s teams, and underpinning events like pancake breakfasts and Mario Kart tournaments is the chance to grow. She recalls having more opportunities in nine months than she had in longer tenures at other companies. Whether through stretch projects, mentorship or shadowing, the leadership at Esper knows employee engagement correlates with the quality of the work.

Much of human resources is sheer exposure — to the unique, sometimes complex, situations or areas of the business.

Jackie Tribble

Office Culture

SUPPORT SYSTEMS

Not just an office, but a supportive environment

Esper’s identity as a dynamic and innovative company is reflected in Jackie Tribble’s duties as office operations lead. She supports her colleagues through the physical work environment, reshuffling office space to accommodate shifts in teams and leadership. But she also feels supported in kind. Though Tribble is the main event planner, the operations team has her back on larger events like the holiday party and company picnic, pitching in to help throughout. On a wider scale, the leadership offers channels for employees to shape company culture, including offsites and monthly events.

I have two favorite things about working here: the people, and the way Esper looks after the people.

Varun Chitre

Engineering Manager, Foundation

CHOSEN FOR SUCCESS

Technical foundations built on trust and support

Engineering Manager Varun Chitre recalls his penultimate year at college, when Esper co-founder Shiv Sundar pitched him the idea for the company. Chitre went on to become one of Esper’s foundational technicians, and also helped build out its culture. As a leader, he values flexibility and autonomy in his team’s work on Foundation, its Android-based operating system for dedicated devices. Outside of work, he enjoys different expressions of the company’s team-building, including EsperX, the multi-day event celebrating employee achievements, and Esper Hackday, a day dedicated to individual ideas.

I moved to the United States in April 2021 and was able to fulfill my American dream — only because of Esper’s support and culture.

What are Esper Perks + Benefits

Esper Benefits Overview

We love to take care of our employees! We provide medical, dental, and vision benefits, FSA's, a hybrid work environment, flexible time off, in-office meals and snacks, and a collaborative environment where we love to see our employees grow!

Culture

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

Hybrid work model

In-person all-hands meetings

Employee awards

Flexible work schedule