Senior Product Operations Manager

| Kraków, Małopolskie, POL | Hybrid
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Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?


About the Team

The R&D Operations team at Clari helps drive Product/Engineering strategic planning, product delivery and effectiveness, operational coordination, and rhythm while driving visibility and coordination within R&D and with our customers and stakeholders. We also love data that helps our teams be more effective in all that they do. If you love working in an Agile environment that values collaboration, innovation, and continuous improvement, we can’t wait to meet you.


About the Role 

You will partner with our global R&D organization as part of the Product Operations group to help facilitate product planning, tools, processes, & meeting cadences. You will be part of the larger R&D Operations Organization at Clari, responsible for supporting our product and engineering teams. 


This is a hybrid opportunity based in Kraków, Poland. Candidates must be based in Krakow or the area of Krakow, Poland.

Responsibilities

  • Create and leverage critical templates for the product teams
  • Templates for decks that communicate strategies and roadmaps (eg. All Hands meetings)
  • Templates for business cases and product meetings such as weekly business reviews 
  • Implement, evangelize, train, and manage tools that support the product management tool stack. (Eg: Idea management tools and processes, road-mapping tools, analytics tools, and other documentation tools)
  • Help coordinate the site activities for annual and quarterly planning processes along with other Site R&D Ops leaders. (Includes helping teams prepare initiatives for quarterly planning, helping PMs with their 1-pager and business cases for annual planning, and being a point person for questions on the overall process)
  • Create and leverage critical artefacts that help the product team communicate inside and outside the organization - building or helping create decks, documentation, wiki pages, and release notes
  • Manage internal stakeholders through the whole feature roll-out process, including tracking, cohort definition, customer communication, and internal field enablement creation
  • Drive or contribute to running complex cross-geo programs apart from the Product Operations Roadmap (Eg. Voice of the customer program or our analytics and feedback support for product lines)
  • Gather and operationalize all customer and internal feedback
  • Coordinate interlocks with other departments to drive, collect, and operationalize feedback (such as customer feedback, feedback on processes, strategy, and plans)

Requirements

  • 4+ years in a similar role or has worked in Product Management or Program management in R&D
  • Deep understanding of the product development lifecycle and experience with a SaaS solutions provider
  • Experience scaling product management teams through various processes and tooling
  • Experience coordinating teams and processes in a multi-geo environment
  • Strong communicator, written and verbal, with good presentation skills
  • Can Influence without authority
  • Data fluent: can help with product manager needs to gather and present data: Customer usage, Product telemetry, Business data, market data

Perks and Benefits @ Clari

  • Team-bonding activities and company-wide events
  • Flexible working hours
  • Annual Well-being and Professional Development stipends
  • Private Healthcare and Multisport Pass
  • Paid maternity and paternity leave
  • Stock options

#LI-Hybrid


You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. 


Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AWSLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • MongoDBDatabases
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Clari

What are some social events your company does?

Every year Clari has a company-wide offsite where we go “glamping” for one night off the Pacific Coast in California. This is a time where we unplug from work and our busy lives to embrace the present and recharge as an organization. This two-day event exemplifies how remarkable our team and culture are at Clari.

Anmol

Product Manager

How do you collaborate with other teams in the company?

Clari's culture fosters a welcoming environment for openness and collaboration across the organization. Everything is done in a "Jazz Band" fashion here, allowing for innovative ideas and stronger results. The Talent Team at Clari works collaboratives across many teams including Finance, Business Operations, executive staff, and more!

Nina

Manager, Talent Acquisition

What makes someone successful on your team?

Curiosity, determination, and strong collaboration- the natural curiosity to understand the customers, our product, and how we build the bridge between them to solve their problems. Most importantly, strong collaboration to help every member of our team and organization succeed themselves, going above and beyond in their support.

Quinton

Sales Engineer

How do you empower your team to be more creative?

Success on our team goes beyond just hitting numbers. It’s about having a positive attitude, thinking creatively to solve problems, and helping each other grow. When you help improve the team, you also improve yourself, and that’s what makes someone successful here.

Derek

Manager, Revenue Development

What does your typical day look like?

The ability to adapt and continuing to learn to stay relevant is just one aspect of becoming a successful engineer. Having a positive attitude, curiosity, investing time and effort to build a great work relationship with teammates, communication skills and empathy will ensure a longer term successful career as a technologist.

Priyanka

Senior Principal Software Engineer

What are Clari Perks + Benefits

Clari Benefits Overview

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.

Culture
Volunteer in local community
Clari participates in local volunteer activities such as Sacred Heart and Save our Shores, as well as national organizations.
Partners with nonprofits
Clari Cares Foundation's mission is to serve and empower communities through giving partnerships, technology, education, and volunteer work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Help Clarians realize their fullest potential by promoting an environment where every Clarian feels recognized, respected, and safe bringing our whole selves to our workplace. We have 9+ ERGs @ Clari.
Hiring practices that promote diversity
Diversity recruitment program
Our talent acquisition team completes training in DEIB recruitment practices. We partner with diverse talent organizations including Lesbians Who Tech, Girls Who Tech, Service to Software, etc
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Clari "Take a Break" Day
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Clari offers US paid leave of up to 14 weeks for maternity leave and six weeks for non-birthing parents.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Compassionate leave for extraordinary situations
Company-wide vacation
Office closes between Christmas and New Years
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
In-office employees can order lunch through a corporate platform
Free snacks and drinks
Some meals provided
Clari provides a catered lunch option for those who are present in our Sunnyvale, CA office.
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
We offer an annual Professional Development Stipend which can be used for education and tuition.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
The Professional Development Stipend is designed to provide flexible support to employees that can be used toward a variety of eligible activities.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
We offer an annual Professional Development Stipend which can be used for certifications.
Personal development training
Virtual coaching services

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