Search the 42 jobs at Zuora

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The Architecture Leader is responsible for shaping and optimizing an organization's infrastructure, systems, and technology strategy. They will develop a forward-thinking technology architecture vision, aligning with business goals, and enabling growth and operational efficiencies.

Seeking a visionary Vice President of Product Strategy to define product direction, identify market opportunities, and drive growth through innovation. Must have deep expertise in billing, payments, and subscription management.

The Support Engineer will provide expert technical support to clients, troubleshoot complex software application issues, respond to customers promptly, document problems and resolutions, collaborate with clients and internal employees, and actively participate in the Zuora Community. Minimum requirements include a BS or MS in Computer Science or Engineering, 4-5 years of Financial application support experience, and strong Oracle SQL, PL/SQL skills. Additional experience in Order-To-Cash, Procure-To-Pay, Account Receivables, General Ledger, and SaaS technologies is preferred.

Drive long term business growth by leading and growing a portfolio of Zuora implementing customers, ensuring successful implementation of solutions from presale to post go-live. Develop trusted relationships with executives, qualify service opportunities, and manage key customer relationships. Establish governance and alignment between System Integrators and Zuora. Become an expert in subscription billing & revenue.

In this role, you will be responsible for ensuring service availability, scalability, security, and capacity of Zuora's global infrastructure. You will work with technologies like Ansible, Terraform, CI/CD, Kubernetes, Puppet, GIT, Jenkins, ECS, and more. Your responsibilities include automation, proactive maintenance, incident response, infrastructure support, and debugging production issues. This role is part of Zuora's TechOps team and you will collaborate closely with various teams across the organization.

The Technical Account Manager at Zuora will work with customers to help them maximize their Zuora investments, drive engagement, and ensure successful adoption of Zuora products. This role involves engaging with customers, creating and reviewing documentation, providing technical expertise, and maintaining overall customer health. The TAM will also collaborate with product engineers and contribute to customer success through sound solutions and best practices.

As a Senior Deal Desk Analyst at Zuora, you will collaborate with Sales, Finance, and Legal to ensure efficient quoting, contracting, and document review for high-value deals. You'll need 4+ years of experience in Deal Desk at a SaaS company, a customer-centric attitude, and the ability to work in a fast-paced environment.

The Principal Partner Development Manager role at Zuora involves working with fintech and back office accounting ecosystems to drive positive outcomes for big named brands in the Subscription Economy. Responsibilities include negotiating agreements with partners, creating pipeline, engaging in joint marketing events, and building win-win partnerships. The ideal candidate should have 5-7 years of experience in fintech or back office accounting, a history of exceeding quota, strong communication skills, and the ability to thrive in fast-paced environments.

As a Principal Solution Architect at Zuora, you will act as a business technology expert and advisor, maximizing efficiency and effectiveness through technology. You will work with SaaS applications and collaborate with Procurement and Accounting teams to implement technological choices within the architecture.

Managed Services Engineer at Zuora responsible for monitoring and managing Zuora workflows, troubleshooting software solutions, and providing customer support. Remote position with occasional office visits. Requires 1-4 years of experience in Billing, CRM, or ERP domains, along with technical aptitude and communication skills.

The Solution Architect II at Zuora is responsible for designing and architecting Zuora solutions, conducting client business requirements analysis, and providing guidance for successful implementation. This is a remote position with occasional office visits. Key responsibilities include solution design using Zuora products, validating solution architecture, reviewing technical deliverables, and presenting various technology viewpoints. The ideal candidate should have enterprise-level experience in solution architecture and business consulting, leadership abilities, and experience in system design, data analysis, integration, and SDLC processes.

The Support Business Systems Analyst specializing in IT Service Management (ITSM) will be responsible for analyzing, designing, and implementing ITSM solutions to enhance business operations. They will work closely with stakeholders to gather requirements, analyze processes, design solutions, conduct testing, provide end-user training, and ensure compliance with regulations and security standards.

As a Sr. Technical Program Manager, you will lead and orchestrate the design and delivery of business objectives by collaborating with product managers and engineering teams. You will drive execution, remove impediments, and build a delivery-focused culture. Key responsibilities include technical planning, communication, obstacle removal, decision-making, and program evaluation.

The Senior Solution Architect at Zuora is responsible for designing and architecting Zuora solutions for clients, providing guidance during implementation, and ensuring successful deployments. The role requires strong consulting skills, leadership abilities, and experience in enterprise-level solution architecture and business consulting. This is a remote position with occasional office visits and events.

Lead multiple Scrum teams to build next generation Zuora products, ensure high-quality working software delivery, manage team motivation and growth, collaborate with cross-functional teams, provide technical leadership, drive continuous improvement in CICD processes and agile practices, manage engineering budgets and staff allocations.

Serve as an organizational expert on machine learning and AI, design and implement ML- and AI-powered products, mentor data scientists and engineers, improve current systems, develop new product features, establish best practices and governance for ML and AI models.

Seeking an experienced Senior Developer with a strong focus on Employee Experience, Integration, and AI technologies. Responsible for designing, developing, and implementing solutions that integrate systems and utilize AI to enhance employee interactions and workflows.

Strategic leadership in developing and implementing cutting-edge payment solutions, fostering a customer-centric approach, and staying updated on market trends. Requires extensive experience in a senior engineering role within the payment industry and a strong technical background.

Design, develop, and implement automated solutions to streamline provisioning, configuration management, and ongoing maintenance tasks. Monitor system health and performance proactively, troubleshoot technical problems, collaborate with development teams, and stay updated on the latest cloud technologies in the SRE field.