Search the 4 jobs at Sinch

Supervise the 24x7 monitoring of a network, manage tickets, generate reports, handle software upgrades, interact with customers and vendors, coordinate testing, provide training, and meet company KPIs.

Responsible for 24x7 monitoring of network components, troubleshooting network issues, opening trouble tickets, and engaging with customers and internal teams to resolve issues efficiently. Will follow standard operating procedures, exhibit high initiative and excellent communication skills.

Lead and supervise the 911 NOC team, monitor network infrastructure performance, coordinate incident response efforts, implement proactive maintenance, ensure compliance and quality assurance, drive continuous improvement, and manage stakeholder relationships.

The Sales Development Representative is responsible for identifying and generating sales opportunities through inbound and outbound calling activities. They must possess exceptional communication skills, self-motivation, integrity, and digital literacy. Responsibilities include following up on inbound leads, educating and developing prospects, setting appointments, and collaborating with sales and marketing teams. Requirements include excellent communication skills, customer focus, interpersonal skills, and a desire to work collaboratively in a fast-paced environment. A Bachelor's degree is preferred. The company offers comprehensive medical, dental, and vision plans, virtual counseling resources, and emphasizes the importance of mental health.