Search the 44 jobs at Neuron team at CDK Global

Develop and implement scaled programs for customer success, familiarize with CDK products, identify opportunities for product adoption, assess dealership risk factors, advocate for customer needs, drive engagement, and monitor community platform. Requires 4 years of client services, marketing, or sales experience, high school diploma, familiarity with automotive industry, communication skills, analytical skills, and use of SalesForce and Customer Success tools.

Receives client inquiries and provides technical support via phone, web chat, and email. Troubleshoots software issues, guides clients, and submits product change requests. Requires proficiency in Windows, IOS, mobile devices, PC hardware, Microsoft O/S, Unix, Linux, and SQL.

The Sr. Project Manager serves as the primary point of contact for client and internal departments involved in the implementation process. They lead a team in remote and onsite client software implementations, maintain accountability for project milestones, and ensure client satisfaction through effective communication. Responsibilities also include developing project plans, tracking progress metrics, and managing contract backlog to revenue goals.

Provide primary technical support to customers encountering networking problems using CDK's products. Troubleshoot and resolve technical issues via phone, chat, and email. Requires CCNA Certification or equivalent experience, strong Cisco knowledge, and customer service skills.

Seeking a Staff Software Engineer to drive technical excellence, mentor junior engineers, and contribute to the development of complex software systems. Responsibilities include leading teams, providing technical guidance, architecting scalable systems, and collaborating with stakeholders. Qualifications include a degree in Computer Science, 8+ years of software development experience, proficiency in object-oriented programming, relational databases, cloud platforms, and microservices architecture. Preferred qualifications include leadership experience and knowledge in machine learning or data analytics. Compensation: $140,000 - $180,000 per year.

Fields questions, assists clients with defining their strategy, maintains relationships with dealership management, prepares reports, identifies training needs, partners with sales, implements retention strategies, and more

Seeking a Senior Software Engineer specializing in Mobile App Development to lead the development and maintenance of functionalities within a cloud-based inventory management system. Responsibilities include designing, developing, testing, and deploying high-quality Java code, collaborating with cross-functional teams, and mentoring junior engineers. Required qualifications include a Bachelor's degree in a related field and 5+ years of Java programming experience.

Develop relationships with customers, support marketing plans, create leads, present solutions, close sales, and meet monthly goals. Work with Call Center, Graphic Design, and Data teams to ensure customer expectations are met. Invest in employee growth and goals. Qualify prospects, manage pipeline in Salesforce, and ensure customer satisfaction.

Lead a talented team of videographers/photographers and animators to produce on-brand, multi-channel media pieces for CDK Global. Manage content creation, team organization, and creativity to shape the brand's visual presentation. Collaborate with Creatives, Marketing, and internal teams for various projects.

The Senior Customer Success Manager works with clients to define strategies around CDK solutions, maintain relationships, assess risk factors, and drive growth in client organizations. They are responsible for client-specific reporting, training needs analysis, and implementing retention strategies. This role also involves mentoring junior staff and utilizing Totango for documentation.

Key contributor on complex projects and initiatives, leading functional teams or projects with risks, impacts a range of objectives, develops new concepts and methods, drives timely delivery against business goals, and provides technical guidance to others. Requires specialized expertise in React JS, Cloud Computing, Mongo DB, Confluent, and MFE.

Seeking a Staff Software Engineer specializing in Mobile Apps to lead the design, development, and implementation of complex features for mobile applications. Responsibilities include contributing to the entire lifecycle of mobile applications, mentoring team members, and collaborating with product managers. Required qualifications include a Bachelor's degree with 8+ years of programming experience, proven track record in Mobile development, and proficiency in Agile and Scrum methodologies.

The Sr. Customer Success Manager is responsible for assisting clients with defining strategies around CDK solutions, maintaining relationships with dealership management, identifying opportunities for growth, and providing training and support to dealership staff. They must have a minimum of 5 years of client services, marketing, or sales experience and proficiency in using SalesForce. Travel to client sites may be required.

The Sr. Customer Success Manager is responsible for assisting clients with defining their strategy around CDK solutions, maintaining relationships with dealership management, assessing risk factors, and driving growth in clients' organizations. They also identify training needs, mentor junior staff, and document engagements with dealer partners using Totango.

As a Software Development Engineer in Test (SDET) focusing on web applications at CDK Global, you will design and execute tests to ensure quality, functionality, and user experience of web-based software. Responsibilities include partnering with product and engineering teams, devising comprehensive test strategies, coding test cases, and automating QA activities. Required qualifications include a Bachelor's degree, 2+ years of automated testing experience, proficiency in programming languages like Python and JavaScript, and experience with Git and GitHub Flow.

Performs standard assignments with guidance from more senior roles, solves moderate scope problems, plans work priorities independently, and shares knowledge with others. Requires Bachelor's degree in Computer Science or related field and 5+ years of experience. Preferred skills include deep knowledge of .NET, problem-solving ability, and self-motivation.

Senior Software Engineer responsible for designing, developing, testing, and deploying high-quality Java code within a cloud-based inventory management system leveraging AI features. Must possess deep Java programming knowledge, collaborate with cross-functional teams, and mentor junior engineers.

Seeking a Launch Manager to manage end-to-end launch process for new products and features, collaborate with cross-functional teams, develop launch plans, coordinate activities, manage risks, and oversee post-launch analysis.

Provides primary support to customers encountering problems using CDK's products and solutions. Assists in issue resolution through various channels. Troubleshoots software applications, guides clients through technical issues, and submits product change requests. Requires strong PC skills, problem-solving abilities, and communication skills.

Assists in shaping product strategy, full product lifecycle management, user stories development, backlog grooming, and collaboration with agile teams. Leads product requirements and works with cross-functional teams to ensure alignment with overall product strategy.