Teams at MetLife

National Accounts Client Services Director responsible for ensuring quality customer service and securing profitable revenue through the management of internal customer unit resources and engagement with key clients and brokers. Key responsibilities include leading and managing internal personnel, working closely with customers and brokers, anticipating operational problems, managing day-to-day customer servicing, and participating in the RFP process. Requires 8-10+ years of relevant industry experience and 5-7+ years of people management/leadership experience. Essential skills include project management, problem solving, communication, relationship building, and collaboration.

Assist in originating new commercial real estate loans, conducting property underwriting and valuation, identifying risks, preparing transaction memoranda, and managing loan asset management and servicing matters.

Develop and implement effective telemarketing strategies, manage telemarketing teams, analyze campaign performance, collaborate with departments, ensure compliance with sales standards, at MetLife.